meters, for example, make sure that it was calibrated during the setup for people at that range.
•
Why can’t I hear the alert?
Make sure the monitor you are using has speakers and alert sound is enabled in app.
The sound comes out through the HDMI cable. Thus it goes into the monitor.
•
Why does my
IR-CAM-FEVER
crash when I turn it on?
Check that the SBC resolution setting matches your monitor
resolution. If not, adjust accordingly.
•
Why after some time does the temperature of the same individuals change?
Although the camera’s steady
state takes about 8-10 minutes, it may take another hour or so to truly reach a point where the temperature stops shifting.
After an hour, it is recommended to check the temperature and recalibrate the threshold accordingly. Also, since the
ambient temperature changes during the day, it is recommended to repeat the process once every 8 hours.
•
Can the
IR-CAM-FEVER
be used outside?
Yes. But you need to adjust the ambient temperature in accordance with the
outside temperature as it will probably not be 25 degrees, and you may need to recalibrate the
ambient temperature
and the baseline as the day progresses and temperatures change. Also, avoid a field of
view which is looking at a street in which vehicles (which are hot objects) could pass through it.
9)
I’m not getting a temperature reading and the screen says “overflow”.
This occurs if an object in the screen
surpasses 60
°
, which is beyond our calibration range. Remove the object and check again. If this error still occurs,
reinstall the IR-CAM-FEVER app from an APK provided to you by your account manager
.
