Printer Alarms
187
Printer Alarms
The printer has built-in alarms that monitor printer status and media stock
conditions. Alarm messages display indicating the present status of the
printer and media stock levels. The alarms also indicate if the printer
electronics detect an error condition.
Fault Messages
If a fault condition occurs in the printer, the FAULT indicator on the control
panel flashes on and off and the message display indicates the specific fault.
Fault messages are summarized in Table 15.
Displayed faults fall into one of two categories:
•
Operator correctable
•
Field service required
Operator-Correctable Fault Messages
For the operator-correctable faults, follow the suggested corrective action
under the solution section of the table. After correcting the displayed fault,
press the (Pause) key to clear the error message and status indicator and
resume printing. If the fault message reappears, power off the printer and wait
15 seconds before powering on the printer again. If the error condition
persists, contact your authorized service representative.
RIBBON
Printer cuts (melts) through
the transfer ribbon.
1.
Verify that Print Intensity is set to the proper level in the
MEDIA SETUP menu.
2.
Verify that Print Mode in the MEDIA SETUP menu is set
for Transfer and not Direct Thermal.
Printing stops and the FAULT
status indicator flashes.
1.
Check that the media sensor is clean and undamaged.
2.
Check that the gap between the bottom of a label and the
top of the next label is at least 0.100 inch. Use only labels
and tag stock approved for this printer.
3.
Inspect for a jammed label. Remove the jammed label.
4.
Check that the transfer ribbon and label stock are routed
correctly.
Table 14. Printer Problems and Solutions (continued)
Symptom
Solution/Explanation
