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Warranty
Specifications
Freefly warrants all products will be of good quality and workmanship and free from material
defects. Upon the expiration of the time periods below, all liabilities of Freefly will terminate. In
no event shall Freefly be liable for consequential damages. Freefly may use refurbished parts
for repairs or replacements. Certain products may be subject to a separate software license
agreement.
Standard Warranty
A Standard Warranty is granted to the original purchaser by Freefly for a period of one (1) year,
parts and labor. The Standard Warranty does not apply to MōVI Pro Battery Packs. The
Standard Warranty covers parts and labor charges for Product that has been returned with
pre-paid shipment to an Authorized Service Center by Buyer. Service or replacement decisions
are at the sole discretion of Freefly. Proof of purchase is required for warranty claims. All
warranty returns shall be done in accordance with Freefly’s warranty Return Merchandise
Authorization (“RMA”) policy, which can be found on our website. Any repaired or replaced
Product shall be warranted as set forth in this section for a period the greater of (a) the balance
of the applicable warranty period relating to such Product or (b) ninety (90) days after it is
received by Buyer. Only the components that were repaired or replaced will be eligible for the
90-day period as set forth above. The Standard Warranty effective date is the date of “ex works”
from Woodinville, Washington.
Exclusive Battery Warranty
Freefly warrants that MōVI Pro Battery Packs purchased or included with the Product will be
free from defects in materials and workmanship at the date of purchase by Buyer. Battery
product warranty is limited to original defects in material and workmanship. Due to the nature
and use of these batteries, there is no term warranty. Misuse, abuse, incorrect charging, failure
to comply with applicable battery warnings and guidelines, and other inappropriate use of the
batteries are not covered under this warranty.
Warranty Limitations
All Freefly warranties do not cover (a) maintenance, repair or replacement necessitated by loss
or damage resulting from any cause other than normal use and operation of the Product in
accordance with Freefly’s specifications and owner’s manual, including but not limited to: theft,
exposure to weather conditions, operator negligence, misuse, abuse, improper electrical/power
supply; (b) alterations, modifications or repairs by Buyer or unauthorized third parties; (c)
accident, disaster, improper handling or storage, droppage, modification, opening sealed
components, use of third party accessories or acts of nature or any other peril originating from
outside the Product; (d) transportation damage, lack of or improper maintenance, defective
batteries, battery leakage; and (e) cosmetic damage or other non-operating parts. Removal or
modification of sealed components, including but not limited to, motors or electronics, voids any
and all warranties. Breaking the seal on any sealed components, including but not limited to
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