P E R F O R M A N C E T I P S & T R O U B L E S H O O T I N G
66
No optical inputs or outputs are available in host
audio application
Check to make sure you have the desired optical
inputs and/or outputs enabled in MOTU Audio
Setup.
Controlling monitoring latency
See chapter 10, “Reducing Monitoring Latency”
(page 45).
CUSTOMER SUPPORT
We are happy to provide customer support to our
registered users. If you haven’t already done so,
please take a moment to register your 8pre either
on line at www.motu.com or by filling out and
mailing the included product registration card.
You’ll be placed on our mailing list for free software
updates and information about new products.
REPLACING DISKS
If your 8pre installer CD becomes damaged and
fails to provide you with fresh, working copies of
the program, our Customer Support Department
will be glad to replace it. You can request a
replacement disc by calling our business office at
(617) 576-2760 and asking for the customer service
department. In the meantime, you can download
the latest drivers from www.motu.com.
TECHNICAL SUPPORT
If you are unable, with your dealer’s help, to solve
problems you encounter with the 8pre system, you
may contact our technical support department in
one of the following ways:
■
Tech support hotline: (617) 576-3066 (Monday
through Friday, 9 am to 6 pm EST)
■
Tech support 24-hour fax line: (617) 354-3068
■
Tech support email: [email protected]
■
Web site: www.motu.com
Please provide the following information to help us
solve your problem as quickly as possible:
■
The serial number of the 8pre system. This is
printed on a sticker placed on the bottom of the
8pre rack unit. You must be able to supply this
number to receive technical support.
■
Software version numbers for the audio software
you are using, the MOTU Audio WDM Driver,
MOTU ASIO driver, etc.
■
A brief explanation of the problem, including the
exact sequence of actions which cause it, and the
contents of any error messages which appear on the
screen.
Содержание 8pre
Страница 8: ...8 ...
Страница 12: ...A B O U T T H E 8 P R E 12 ...
Страница 14: ...P A C K I N G L I S T A N D W I N D O W S S Y S T E M R E Q U I R E M E N T S 14 ...
Страница 34: ...C U B A S E N U E N D O A N D O T H E R A S I O S O F T W A R E 34 ...
Страница 40: ...S O N A R A N D O T H E R W D M S O F T W A R E 40 ...
Страница 44: ...G I G A S T U D I O A N D G S I F 44 ...
Страница 50: ...R E D U C I N G M O N I T O R I N G L A T E N C Y 50 ...
Страница 58: ...M O T U C U E M I X C O N S O L E 58 ...
Страница 64: ...M O T U S M P T E S E T U P 64 ...