CHAPTER
65
13
Performance Tips & Troubleshooting
The computer freezes when it starts up
If the computer is unable to boot up, it may be a
conflict with the WDM Driver. As soon as the
computer boots up, Windows will try and initialize
the WDM Driver. If this fails, your computer will
hang. To determine if the WDM Driver is the
problem, boot up in Safe Mode or remove the
MOTU Audio software with the Add/Remove
Programs Control Panel then restart. Reinstall the
8pre software and choose only to install the MOTU
ASIO driver, not the WDM Driver. Restart again.
‘New hardware detected’ window
If you connect your 8pre before running the 8pre
Software Installer CD, Windows will prompt you
that new hardware has been detected. Cancel this,
and run the 8pre Software Installer, rather than
allowing Windows to locate the drivers.
Audio in SONAR speeds up or slows down
This could be caused by having incorrect SMPTE/
MTC Sync settings when you record audio into
SONAR. These settings are located in the
Advanced
Tab in the Audio Options window, accessed from
SONAR’s Options menu. Make sure that you have
the SMPTE/MTC Sync set to “Trigger and
Freewheel” before recording audio while slaved to
external time code.
8pre inputs and outputs are not available in
SONAR
Make sure that the inputs and/or outputs that you
want to use are enabled in SONAR in the Audio
Options window under the Drivers tab.
8pre inputs and outputs are not available in
Cubase
Make sure that the inputs and outputs are enabled
in Cubase in Device Setup> VST
Audiobay>MOTU Audio> VST inputs/outputs.
Sound Forge and ‘Smooth Scroll’
If the Smooth Scroll option under the Options
menu is turned on, you may experience clicks and
pops or other anomalies in the audio playback.
This gets worse as you zoom in more to the
waveform while playing. For the best quality
playback, turn this option off.
Clicks and pops due to hard drive problems
If you have checked your clock settings sync cable
connections and you are still getting clicks and
pops in your audio, you may have a drive related
problem. Set the 8pre Clock Source to Internal and
try recording just using the analog inputs and
outputs of the 8pre. If you encounter the same
artifacts you may want try using another drive in
your computer. Clicks and pops can also occur
when the drive is severely fragmented, the disk
drivers are outdated, or if you are using a SCSI
accelerator that is not optimally configured for
working with audio.
Connecting or powering gear during operation
It is not recommended that you connect/
disconnect, or power on/off devices connected to
the 8pre while recording or playing back audio.
Doing so may cause a brief glitch in the audio.
Monitoring - How to monitor inputs?
Please refer to the documentation for the audio
application that you are using. If your application
does not support input monitoring, you will need
to use the 8pre’s hardware-based CueMix DSP
monitoring feature. Please see chapter 10,
“Reducing Monitoring Latency” (page 45).
Содержание 8pre
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