9 - 4
RD5000 RFID Integrator Guide
Bluetooth Connection
Four Slot Spare Battery Charger
Table 9-2
Troubleshooting Bluetooth Connection
Problem
Cause
Solution
RFID reader cannot
find any Bluetooth
devices nearby.
Too far from other Bluetooth
devices.
Move closer to the other Bluetooth device(s), within a range
of 10 meters.
The Bluetooth device(s)
nearby are not turned on.
Turn on the Bluetooth device(s).
The Bluetooth device(s) are
not in discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed,
refer to the device’s user documentation for help.
RFID reader keeps
powering down to
protect memory
contents.
The RFID reader’s battery
is low.
Recharge the battery.
There is a delay in the
Bluetooth stack
re-initializing during a
resume from suspend.
This is the normal behavior.
No solution required.
Table 9-3
Troubleshooting The Four Slot Spare Battery Charger
Symptom
Possible Cause
Action
Batteries not
charging.
Battery was removed
from the charger or
charger was unplugged
from AC power too soon.
Ensure MSR is receiving power. Ensure RFID reader is attached
correctly. Confirm main battery is charging. If a RFID reader battery
is fully depleted, it can take up to four hours to fully recharge a
battery (if the RFID reader is off and longer if the RFID reader is
operating).
For WinCE 5.0 devices, view battery status by tapping
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Battery contacts not
connected to charger.
Verify that the battery is seated in the battery well correctly with the
contacts facing down.
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