Motorola MP6000, Руководство интегратора

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About This Guide vii
Recommended Services Information
If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Zebra Customer Support Center at:
http://www.motorolasolutions.com/support
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number (if available).
Zebra responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by the Zebra Customer Support Center, you may need to return your
equipment for servicing and will be given specific directions, a Field Service Technician from Zebra, or your
authorized service provider may be sent to your location to perform the repair, depending on your level of
entitlement set forth in the service agreement. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your business product from a Zebra business partner, please contact that business partner
for support.
Zebra recommends the following Service options to keep the MP6000 operating at peak performance
throughout its lifecycle:
•
Service from the Start with Advance Exchange Support (available for scanner-only configurations).
•
Service from the Start with On Site System Support (available for scanner-only and scanner/scale
configurations).
•
Zebra also offers service support through authorized resellers who qualify as authorized service
partners.