Maintenance & Troubleshooting 7 - 11
Vehicle Cradle
Battery is not
charging.
MC55 removed
from the cradle too
soon.
Replace the MC55 in the cradle. The 3600 mAh battery fully
charges in less than six hours. Tap
Start
>
Settings
>
System
>
Power
to view battery status.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
MC55 is not
inserted correctly in
the cradle.
Remove the MC55 and reinsert it correctly. Verify charging is active.
Tap
Start
>
Settings
>
System
>
Power
to view battery status.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Table 7-4
Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom
Cause
Solution
Table 7-5
Troubleshooting the Vehicle Cradle
Symptom
Possible Cause
Action
MC55 battery
charging LED does
not light up.
Cradle is not
receiving power.
Ensure the power input cable is securely connected to the cradle’s
power port.
MC55 battery is not
recharging.
MC55 was
removed from the
cradle too soon.
Replace the MC55 in the cradle. The 2400 mAh battery fully
charges in four hours and the 3600 mAh battery fully charges in
less than six hours.
Battery is faulty.
Replace the battery.
MC55 is not placed
correctly in the
cradle.
Remove the MC55 from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The MC55 battery charging LED slowly blinks amber when the
MC55 is correctly inserted and charging.
Ambient
temperature of the
cradle is too warm.
Move to an area where the ambient temperature is between 0
o
C
and 35
o
C.
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