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Help

ENGLISH

Connec-
tivity Issues

Even though I

am accessing

my Camera from

the same Wi-Fi®

network, I still find

my Camera is shown

as remote. I can

only access it for 5

minutes at a time.

Please check your wireless

router settings. For example,

for Buffalo brand routers

there is an option called

Wireless Isolation. Please

disable this option.

Camera

When I try to view

the Camera, I get a

prompt for Camera

firmware upgrade.

What should I do?

Please upgrade your

firmware. This takes around 5

minutes. We push upgrades

from time to time to improve

the Camera features.

General

Which platforms

are supported

for accessing my

Camera?

Minimum requirement:

Windows® 7*
Java browser plug-in needed

Mac OS® version 10.7

Chrome™ version 24

Internet Explorer® version 9

Safari® version 6

Java™ version 7

Firefox® version 18.0

Adobe® Flash® Player 15.0

Android™ 5.0

iPhone®/iPad® iOS version 9.0

General

I do not hear any

sound when I am

accessing a remote

Camera.

You can tap on the speaker

icon in the video stream

screen to hear audio. By

default the audio is not ON

when you are accessing a

remote Camera.

Содержание COMFORT45CONNECT

Страница 1: ... described in this User s Guide are subject to modifications without prior notice User s Guide 2 8 Wi Fi Video Baby and Home Monitor Models COMFORT45CONNECT COMFORT45CONNECT 2 COMFORT45CONNECT 3 COMFORT45CONNECT 4 ...

Страница 2: ...related questions please call 491805 938 802 in Europe E mail motorola mbp tdm de This User s Guide provides you with all the information you need to get the most from your product Before you can use the baby monitor we recommend you insert and fully charge the battery in the Parent Unit so that it continues to work if you disconnect it from the power supply to carry it to another location Please ...

Страница 3: ...ss to enter remote scan mode DOWN Press to decrease speaker volume in camera viewing mode When in a menu press to scroll down When in remote scan mode press to tilt down 8 Control key panel LEFT Decrease brightness in camera viewing mode When in a menu press to scroll left When in remote scan mode press to pan left RIGHT Increase brightness in camera viewing mode When in a menu press to scroll rig...

Страница 4: ...AC or Battery Camera Patrol Mode Camera Identification Number Speaker on off Audio Playlist Zoom menu mode Night vision Alarm timer Parent unit battery status Brightness Level Speaker volume Video on timer Add camera Delete camera View camera Talk back function ...

Страница 5: ...less or mobile phones fluorescent lights or dimmer switches Use of other 2 4 GHz products such as wireless networks Wi Fi routers Bluetooth systems or microwave ovens may cause interference with this product so keep the Baby Monitor at least 5 feet from these types of products or turn them off if they appear to be causing interference If the signal is weak try moving the Parent and or the Baby Uni...

Страница 6: ...eo ON OFF 14 3 7 Remote Pan Scan 14 4 Parent Unit Menu Options 15 4 1 Adjust Speaker Volume 15 4 2 Set the Screen Brightness 15 4 3 Audio Playlist 15 4 3 1 Lullaby Soothing Sounds Playback 15 4 3 2 Audio Book English only Playback 15 4 3 3 Personal Audio Recordings Playback 16 4 3 4 Stop Playback 16 4 4 Set Mood Light 16 4 5 Set Alarm 17 4 6 Power Saving Mode 17 4 7 Zoom 17 4 8 Set Temperature For...

Страница 7: ... Camera to your account 23 5 4 User Account and Camera Setup on iPhone iPad 28 5 4 1 Power ON and Connect the Camera 28 5 4 2 Download Hubble for Motorola Monitors App 28 5 4 3 Run Hubble for Motorola Monitors App on iPhone iPad 28 5 4 4 Add the Camera to your account 29 6 Camera Functions 34 6 1 Connecting the Camera Unit to power 34 6 2 Overview of the Features on Hubble App 34 7 Working with PC...

Страница 8: ...ructions WARNING Strangulation Hazard Children have STRANGLED in cords Keep this cord out of the reach of children more than 1metre away Do not remove this tag Never use extension cords with AC Adapters Only use the AC Adapters provided ...

Страница 9: ...ice Adult assembly is required Keep small parts away from children when assembling This product is not a toy Do not allow children to play with it This Baby Monitor is not a substitute for responsible adult supervision Keep this User s Guide for future reference Do not place the Baby Unit or cords in the crib or within reach of the baby the Unit and cords should be more than 1 metre away Keep the ...

Страница 10: ... CAUTION The Parent Unit includes a built in lithium ion rechargeable battery pack which is not a user accessible item If you think the battery needs replacing please contact the helpline Do not try to replace it yourself Risk of explosion if battery is replaced by an unapproved battery type Dispose of used batteries according to their instructions ...

Страница 11: ...re going to be monitoring your baby most of the time It should also be at least 3 feet away from your baby Plug the micro USB plug of power adapter DC5V 1000mA into the Baby unit connect other end to a suitable electrical outlet Slide the Power ON OFF switch on the side of the baby unit up to turn it on IMPORTANT Only use the supplied power adapter ...

Страница 12: ...d you keep the cable plugged into an electrical outlet if you re going to use for longer than this or throughout the night When the battery gets very low it ll take about 30 minutes to charge enough for you to use it for a short time To charge the Parent unit in the shortest amount of time turn it off while it s charging After the Parent unit has charged for 16 hours you can switch it on Before yo...

Страница 13: ... locations and ensure that they are not close to any other electrical equipment If you place the Parent Unit and Baby Unit too close together you may hear a high pitched noise This is not a fault The units are designed to be operated at some distance apart So move the units further apart 3 2 Power On or Off the Baby Unit Slide the Power ON OFF switch to the ON position to switch on the Baby Unit T...

Страница 14: ...and hold the TALK button T on the parent unit to talk to your lovely baby through the baby unit s loudspeaker 3 6 Video ON OFF When it is at standby mode toggle Power On Off button 0 to turn the LCD screen on or off whilst still leaving the audio monitor on 3 7 Remote Pan Scan The baby monitor and camera with pan scan to keep an eye on your child from screen you can remotely pan scan the video ima...

Страница 15: ... stored in the Baby Unit via Hubble App You have 10 preloaded lullabies soothing sounds and 10 audio books in the Baby Unit 4 3 1 Lullaby Soothing Sounds Playback 1 Press M button Audio Playlist appears at the menu bar 2 Press O button to select Lullaby Soothing Sound option the song name appears on the screen 3 Press UP DOWN button to view the desired Lullabies Soothing Sounds 4 Press O button to...

Страница 16: ...m with O button to stop 4 Press M button to exit 4 4 Set Mood Light The mood light feature provides a soft glow to help soothe your baby to sleep and help keep them calm throughout the night the mood light has 7 colour options or auto looping and 3 levels of brightness available 1 Press M button Audio Playlist appears at the menu bar 2 Scroll to then confirm with O button 3 Scroll UP DOWN to ON th...

Страница 17: ...ter every 6 4 or 2 hour period and the will appear at top of screen 5 The alarm will sound for about 1 minute when the time is reached or can be stopped by pressing any button 4 6 Power Saving Mode 1 Press the M button and the menu bar will pop up 3 Press the UP button or DOWN button to select auto video off after 5 mins 30 mins or 60 mins if operating on batteries only NOTE The audio will remain ...

Страница 18: ... the Parent Unit proceed as follows 1 Press the M MENU button and the menu bar will pop up the camera list 1 2 3 4 appear on the screen 3 Press the UP or DOWN button to select the desired amera and press the O button to start searching for a camera unit with press PAIR on cam shown Note If a baby unit is currently paired with the Parent Unit its camera location with a against it cannot be selected...

Страница 19: ... bar Directly press the O button repeatedly to select the available Camera options from 1 2 3 4 4 11 Delete Camera If you wish to delete the connection to a camera proceed as follows 1 Press the M button and the menu bar will pop up 3 Press the UP button or DOWN button to select the camera that you wish to delete 4 Confirm with O button 5 Press DOWN button to select and then O to confirm delete NO...

Страница 20: ...ac OS 10 7 Chrome 24 Internet Explorer 9 Safari 6 Java 7 Firefox 18 0 Adobe Flash Player 15 0 Android System Version 5 0 or above iPhone iPad iOS Version 9 0 or above High Speed Wi Fi Internet At least 0 6 Mbps upload bandwidth per camera you can test your internet speed on this site http www speedtest net ...

Страница 21: ... suitable electrical outlet and insert the plug into the micro USB socket on the back of the Camera Unit Slide the ON OFF switch to the ON position The Camera Unit must be within range of the Wi Fi router with which you want to connect Make sure that you have the password of the router for the setup process Behavior of the status Indicator LED Pairing and setting up Flashes slowly in red and blue ...

Страница 22: ...Camera has finished booting When you hear one beep this means that the Camera is ready for setup 5 3 2 Download Hubble for Motorola Monitors App 5 3 3 Run Hubble for Motorola Monitors App on Android device Ensure that your Android device is connected to your Wi Fi router Run Hubble for Motorola Monitors App enter your account information read through the Terms of Service then select By signing up ...

Страница 23: ...eady have a Hubble App account please select Already have an Account to go to the next step Picture A2 A1 A2 5 3 4 Add the Camera to your account Tap on the screen of your device and select I have and IP Enable model to add camera Pictures A3 A4 A3 A4 ...

Страница 24: ...s to power on the camera unit and wait for a couple of minutes for it to warm up Tap Continue when the Camera LED starts to blink A5 A6 The following setup instructions will appear on the screen Picture A7 Press and hold the PAIR button on the back of Camera Unit you will then hear a voice prompt Ready for Pairing indicating that the Camera is ready for setup Tap Detect Camera A7 ...

Страница 25: ...settings and open Wi Fi setting Select camera ID CameraHD 0335XXXXXX from the list of network and tap Return on your device to resume setup Picture A9 A8 A9 The App will automatically search for your camera unit it might take a minute your camera ID CameraHD 0335XXXXXX will be detected successfully and appear on the screen Picture A10 A10 ...

Страница 26: ...re A11 Enter your password then tap Submit Picture A12 A11 A12 It will take a few minutes for the Camera to connect to the Wi Fi network before showing the connection status name your camera unit and tap Continue Pictures A13 A14 Confirm the App features of Sound and Motion Detect notified for your camera A13 A14 ...

Страница 27: ...A15 A16 The camera have been successfully connected to Hubble for Motorola Monitors App the LED indicator on the Camera Unit will light up in blue Tap Camera Name on home page of App to view the video captured by the Camera Unit Picture A17 If connection fails please tap Retry and repeat the steps starting from section 5 3 4 A15 A16 A17 ...

Страница 28: ...ck of the Camera Unit the unit turns on 5 4 2 Download Hubble for Motorola Monitors App 5 4 3 Run Hubble for Motorola Monitors App on iPhone iPad Ensure that your iPhone iPad is connected to your Wi Fi Router Run the Hubble for Motorola Monitors App enter your account information read through the Terms of Service and then select By signing up you agree to our Terms Conditions before you tap SIGNUP...

Страница 29: ... an Account to go to the next step Picture i2 i1 i2 5 4 4 Add the Camera to your account Make sure Bluetooth was activated on your iPhone iPad Tap on the screen of your device and select I have and IP Enable model to add camera Pictures i3 i4 Select Comfort85 Connect for Camera Unit setup Picture i5 i3 i4 i5 ...

Страница 30: ...era unit and wait for a couple of minutes for it to warm up Tap Continue when the Camera LED starts to blink i6 The following setup instructions will appear on the screen Picture i7 Press and hold the PAIR button on the side of the Camera Unit you will then hear a voice prompt Ready for Pairing indicating that the Camera is ready for setup i7 ...

Страница 31: ...cture i8 The camera is detected successfully and your camera ID CameraHD 0335XXXXXX will appear on the screen as shown Picture i9 i8 i9 Tap Next to search Wi Fi network it might take a minutes or so Picture i10 Select your Wi Fi Network to connect your device and enter your password then tap OK Picture i11 i10 i11 ...

Страница 32: ...he Camera to connect to the Wi Fi network before showing the connection status name your camera unit and tap Continue Pictures i12 i13 i12 i13 Confirm the App features of Sound and Motion Detect notified for your camera by tapping NEXT Pictures i14 i15 i14 i15 ...

Страница 33: ...cted to Hubble for Motorola Monitors App the LED indicator on the Camera Unit will light up in blue tap Camera Name on home page of App to view the video captured by the Camera Unit Picture i16 If connection fails please tap Retry and repeat the steps starting from 5 4 4 i16 ...

Страница 34: ...Overview of the Features on Hubble App Event History Tap Event History to access the video record list that is triggered by Motion or Sound detection Delete Events Tap to delete selected event s Photo Video Take a photo or record a video from your Camera Tap the Video icon to activate Video function Tap and hold the red button to start recording and release to stop Tap the Camera icon to switch to...

Страница 35: ...g sounds Audio books or Personal recordings Talkback Tap to activate the function Press the round button once to speak through the Camera Unit Toggle the button again to listen to the audio feedback from the Camera Unit Speaker Tap to toggle speaker on or off Setting You can change the Camera settings by tapping on the Settings icon Add Camera Enter Add Camera procedures ...

Страница 36: ... the Settings by following the Menu instructions 8 Procedure for Resetting the Camera Note If your Camera is moved from one router e g home to another e g office or you have Camera setup issues then the Camera must be reset Please reset the Camera with the following procedures Press and hold the PAIR button approximately 20 seconds you will hear a long beep thence release PAIR button wait for the ...

Страница 37: ... your area The internal battery should be disposed of with the Parent unit in an environmentally friendly manner according to your local regulations 10 Cleaning Clean the Baby Monitor with a slightly damp cloth or with an anti static cloth Never use cleaning agents or abrasive solvents Cleaning and care Do not clean any part of the product with thinners or other solvents and chemicals this may cau...

Страница 38: ...nding on video settings The Unit is still active and will give you audio alerts You can reactivate the screen by pressing any button Registration If the Baby Unit has lost its link with the Parent Unit If the Baby Unit is too far away it may be going out of range so move the Baby Unit closer to the Parent Unit Reset both the Parent Unit and Baby Unit by disconnecting them from the electrical power...

Страница 39: ...causing interference If the signal is weak try moving the Parent and or Baby Unit to different positions in the rooms Noise interference on your device To avoid background noise or echoes ensure that there is enough distance between your device and the Wi Fi Camera Unit Use of other 2 4 GHz products such as Bluetooth systems or microwave ovens may cause interference with this product Keep the Wi F...

Страница 40: ... be sent to your registered email address Account I am unable to receive a new password although I have used the Forgot password option 1 The e mail might have been sent to your Junk Mail Fold er Please check your Junk Mail Folder 2 There might be a delay in getting your e mail Please wait a few minutes and refresh your email account Connectivi ty Issues I get a message We are having problems acce...

Страница 41: ...Adjust Sound Sensitivi ty to trigger notifications under Camera Setting menu Setting Up While I am adding a new Camera to my account I am not able to find any Cameras to add If you are trying to add a Camera which has previously been added into your account or another account you will first have to reset the Camera This can be done by following the re setting procedure stated in section 6 of this ...

Страница 42: ...ctivi ty issues I am not able to access my Camera Please check if the Camera is within Wi Fi range Please try to move the Camera closer to the router for better Wi Fi connectivity and try again Setting Up During setup on de vices for Android and iOS I am not able to find my Camera during the last step and the setup fails Please reset the Camera to setup mode and try again Press and hold the PAIR b...

Страница 43: ...o Please upgrade your firmware This takes around 5 minutes We push upgrades from time to time to improve the Camera features General Which platforms are supported for accessing my Camera Minimum requirement Windows 7 Java browser plug in needed Mac OS version 10 7 Chrome version 24 Internet Explorer version 9 Safari version 6 Java version 7 Firefox version 18 0 Adobe Flash Player 15 0 Android 5 0 ...

Страница 44: ...e App for Android and iOS devices Android Open the Google Play Store on your Android device Select Search Type in Hubble for Motorola Monitors The results will show the Hub ble App Select to install it iOS Device Open the App StoreTM Select Search Type in Hubble for Motorola Monitors The results will show the Hub ble App Select to install it Setting up When the video is cut off the appli cation at...

Страница 45: ...all streaming will go through the remote server This allows for unlimited user access to a single Camera at one time Connectivi ty issues I found interference caused by my other webcam devices Video streaming performance is related to internet bandwidth especially if you have 2 or more video streaming devices that are working through the same router ...

Страница 46: ...is your exclusive warranty and is not transferable THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE PROVINCE OR COUNTRY FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR IF DIFFERENT THEIR COUNTRY OF RESIDENCE THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIE...

Страница 47: ...L LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This Warranty gives you spec...

Страница 48: ...ts and Accessories Defects or damage that result from the use of Non Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage Unauthorized Service or Modification Defects or damages resulting from service testing adjustment installation maintenance alteration or modification in any way by someone other than MOTOROLA BINATONE or its authorized s...

Страница 49: ...t d a written description of the problem and most importantly e your address and telephone number These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you and supersede any prior agreement or representations including representations made in any literature publications or promotional materials issued by BI...

Страница 50: ...cifications Baby Unit Frequency 2400 MHz 2483 5 MHz Image sensor Color CMOS 1M Pixels IR LED 8 pcs Operating Temperature Arange 0 C 50 C Power Adapter Input 100 240V AC 50 60Hz 150mA Output 5V DC 1000mA WARNING Use only with provided power supply ...

Страница 51: ... C Power Adapter Input 100 240V 50 60Hz 150mA Output 5V 1000mA Battery Pack TMB 5C Built in Li ion Battery 3 7V 1200mAh WARNING Use only the supplied power adapter Do not use non rechargeable batteries for the Parent Unit Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Specifications are subject to change without prior notice ...

Страница 52: ... LLC and are used under license Apple logo and Safari are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc Google Play Android and Chrome are trademarks of Google Inc Wi Fi is a trademark of the Wi Fi Alliance All other trademarks are the property of their respective owners 2020 Motorola Mobility LLC All rights reserved EN_EU Version 1 0 Pr...

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