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Help
ENGLISH
Viewing
Camera
When I am in “re-
mote mode”, the
video stops after 5
minutes. How do I
view for longer?
When you are accessing
your Camera via a network
different from your home
network (over the internet)
your video times out after 5
minutes.
You can click on the Camera
again from the Android™/
iOS ap-plication to start
streaming again.
If you are accessing from
your webbrowser, then you
can press on the
Reload
button to start viewing your
Camera video stream again.
Features
The sound alert
setting threshold is
not right.
You can Adjust Sound
Sensitivi-ty to trigger
notifications under Camera
Setting menu.
Setting Up
While I am adding
a new Camera to
my account, I am
not able to find any
Cameras to add.
If you are trying to add
a Camera which has
previously been added into
your account or another
account, you will first have
to reset the Camera. This
can be done by following
the re-setting procedure
stated in section 6 of this
guide. Switch the parent unit
off before connecting the
camera to Wi-Fi®.
General
What are the
supported browsers
for accessing from
my PC/ Mac?
We recommend using
Google Chrome 24 or above.
However the following
browsers are also supported:
Internet Explorer 9.0 or
above (for PC), Safari 6.0 or
above (for Mac) or Firefox
18.0 or above (both PC or
Mac).