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Help
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• Make sure there is at least 1 to 2m between the 2 Units to avoid
audio feedback.
• lf the Baby Unit is too far away, it may be out of range. Move the
Baby Unit closer to the Parent Unit.
• Make sure that the Baby and Parent Units are not near other
electrical equipment, such as a television, computer or cordless/
mobile telephone. Move the Baby Unit or Parent Unit 1.5 metre
away from other electrical equipment.
• Use of other 2.4 GHz products, such as wireless networks (Wi-
Fi® routers), Bluetooth™ systems, or microwave ovens, may cause
interference with this product. Keep the Baby Unit or Parent Unit
at least 1.5 metre away from these types of products, or switch
them off if they appear to be causing interference.
• If the signal is weak, try moving the Parent and/or Baby Unit to
different positions in the rooms.
Noise interference on your device
• To avoid background noise or echoes, ensure that there is enough
distance between your device and the Wi-Fi® Camera Unit.
• Use of other 2.4 GHz products, such as Bluetooth™ systems or
microwave ovens, may cause interference with this product. Keep
the Wi-Fi® Camera Unit at least 1.5 metre away from these types
of products, or switch them off if they appear to be causing
interference.
Lost connection
• Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®.
Ensure that the Wi-Fi® Camera Unit is switched ON. Wait a few
minutes to make the connection with the Wi-Fi® system.
If you forgot your password
• If you do not remember your password, tap Forgot Password and
submit your e-mail address. A new password will be sent to your
e-mail address immediately.
