Mortara Surveyor Central 3.x, Руководство по обслуживанию

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Section 4
4-3
No waveforms displayed, problems with printing, storage, and review:
Possible solution:

Possible problem with the time synchronization.

Try to close and then restart Timeman.exe. To close Timeman.exe, access the Task Manager by
pressing Ctrl+Alt+Delete. Next, expand the Guardian application and right click on Timeman process.
Then select “Close Process” and right click again and select “Start Application” and double click on
Timeman. This will restart the Timeman application and resynchronize the time service.
7. Analysis, Full Disclosure, and Clinical Options not working:
Possible solution:

Verify system has this feature enabled by Mortara

Possibly the hash key has been changed. If this is changed all options are disabled, contact Mortara
Instrument service department for assistance.
8. Forgotten Password:
Possible solutions:

Try typing ‘mortara’ (all lower case) as the password, if this does not work, contact Mortara Instrument
service department for assistance, to reset password.
9. No Telemetry signal present, symptom related to only 1 patient window:

Square waves on display for 1 patient only.
Possible solutions:
1. Make sure transmitter is turned on and tuned to the correct channel number.
2. Check received signal strength on this channel. If received strength is approx
–120 dB verify
monitoring slot and transmitter are set to the same channel. To verify this information click on the
slot you suspect is bad, the channel number will be displayed on the top left corner of the patient
window. The received signal strength selection will be located in Settings then Received Power.
Once it is selected it will be displayed in monitoring slot window.
3. If possible try another known good transmitter tuned to the channel of the window to narrow it
down to what is causing the problem. If the signal shows after the transmitter swap, then it is a
defective transmitter. If the tracings still do not show, then it is more than likely a receiver
module.
4. Check transmitter hookup, leads, electrodes, patient connector of cable. If signal strength is -110
dBm transmitter is out of range of nearest antenna network.
5. After verifying that the above solution did not correct the problem, one of the receiver cans on
the PCIRF board can be the cause of the problem. If this is the case, please contact Mortara
Tech support.