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MorrHeat - Most Heat In The Industry - Rev 3/18/2019
Warranty Information - 10 Year
MorrHeat warrants the materials and workmanship will be free of defects for the duration of
the warranty specified. Warranty is valid from the date of delivery and warranty card must be
sent in to MorrHeat within 30 days of delivery date. MorrHeat is
not
responsible for damaged
goods. Please check your shipment for any damages. If damages are apparent, either sign
for the shipment as damaged goods and
file a claim immediately
or refuse the shipment and
file a claim immediately
. Nothing can be done for damaged goods that have been signed for
non-damaged, the shipping company will deny those claims if filed and MorrHeat will not be
responsible.
Warranty is void if heating unit is improperly installed and neglected of proper routine
maintenance. Warranty is also void if contaminants and corrosives have been attempted or
burnt in the heating unit. Chemical’s such as,
but not limited to
, chlorine can deteriorate the
metals when introduced to high temperatures.
If a defect has occurred (bad metals, welds etc.), MorrHeat reserves the right to determine
if the defect can be repaired or a complete unit swap is necessary. Pictures of the unit and
potential defect will be required. All returned items must be approved by MorrHeat and
returned with a RA# (return authorization number). Please call MorrHeat to acquire the RA#
information and process.
Warranty Covers:
1. Boiler Cast Iron Jacket, 1 year. (Parts Only)
2. Stainless Steel Combustion Tube Insert, 3 years. (Part Only)
3. Oil Pre-Heater Block, 10 years. (Full)
4. Oil Pre-Heater Block Controller PCB, 1 year. (Full)
5. All other components, 1 year. (Parts Only)
The Pre-Heater block has a ten (10) year full warranty and MorrHeat extends the manufacturer's
warranty subject to their terms and conditions, one (1) year on all other parts and components.
Warranty is Void if
*
:
*
Warranty card is not returned within 30 days of delivery date
*
Parts or equipment have
been altered from original manufactured state
*
Installed improperly
*
Maintenance has
been neglected
*
Boiler has been misused
*
Wired incorrectly
*
Unit has been over fired or
over heated
*
Unit has been operated in contaminated conditions or exposed to corrosive
chemicals, such as but not limited to chlorine
*
Warranty is not transferable
*
MorrHeat is not
responsible for additional labor or freight charges unless there is written and documented
arrangements and authorization from MorrHeat.