7
Your two year guarantee
It is important to retain the retailers receipt
as proof of purchase. Staple your receipt to this
back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the factory. In
the unlikely event of any appliance proving to be
faulty within 28 days of purchase it should be
returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should
contact the Helpline number quoting Model
number and Serial number on the product, or
write to Morphy Richards at the address shown.
You will be asked to return the product (in
secure, adequate packaging) to the address
below along with a copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions) the faulty appliance will then be
repaired or replaced and dispatched usually
within 7 working days of receipt.
If for any reason this item is replaced during
the 2 year guarantee period, the guarantee on
the new item will be calculated from original
purchase date. Therefore it is vital to retain your
original till receipt or invoice to indicate the date
of initial purchase.
To qualify for the 2 year guarantee the
appliance must have been used according to
the manufacturers instructions. For example
coffee makers should have been regularly
descaled.
EXCLUSIONS
Morphy Richards shall not be liable to
replace or repair the goods under the terms of
the guarantee where:
1
The fault has been caused or is attributable
to accidental use, misuse, negligent use or
used contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2
The appliance has been used on a voltage
supply other than that stamped on the
products.
3
Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4
Where the appliance has been used for hire
purposes or non domestic use.
5
Morphy Richards are not liable to carry out
any type of servicing work, under the
guarantee.
6
Plastic filters for all Morphy Richards kettles
and coffee makers are not covered by the
guarantee.
This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered as an
additional benefit and does not affect your
statutory rights as a consumer.
•
This guarantee is valid in the UK and Ireland
only.
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