Registering Your
Two Year Guarantee
Your standard one year guarantee is
extended for an additional 12 months
when you register the product within
28 days of purchase with Morphy
Richards. If you do not register with
Morphy Richards within 28 days,
your product is guaranteed for 1 year.
To validate your 2 year guarantee
register with us online at
www.morphyrichards.co.uk
N.B. Each qualifying product needs
to be registered with Morphy
Richards individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland.
Please refer to the
one year guarantee for more
information.
Your One Year
Guarantee
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops a
fault. These numbers can be found
on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase, it should be
returned to the place of purchase for
it to be replaced.
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Morphy Richards
at the address shown.
You may be asked to return a copy of
proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If, for any reason, this item is
replaced during the 1 year guarantee
period, the guarantee on the new
item will be calculated from original
purchase date. Therefore it is vital to
retain your original till receipt or
invoice to indicate the date of initial
purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied. For example, crumb trays
should have been emptied regularly.
Exclusions
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1
The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges or
damage caused in transit.
2
The appliance has been used on a
voltage supply other than that
stamped on the products.
3
Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4
The appliance has been used for hire
purposes or non domestic use.
5
The appliance is second hand.
6
Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.
7
Plastic filters for all Morphy Richards
kettles and coffee makers are not
covered by the guarantee.
8
Batteries and damage from leakage
are not covered by the guarantee.
•
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered as
an additional benefit and does not
affect your statutory rights as a
consumer.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0944
Spare Parts 0844 873 0710
Republic of Ireland 1800 409 119
BM48330 MUK Rev2 06/10
For electrical products sold within the
European Community. At the end of the
electrical products useful life, it should not
be disposed of with household waste.
Please recycle where facilities exist. Check
with your Local Authority or retailer for
recycling advice in your country.
Morphy Richards products are intended for household use only.
See usage limitations within the location safety instructions.
Morphy Richards has a policy of continuous improvement in product quality
and design. The company, therefore reserves the right to change the
specification of it’s models at any time.
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