Registering your 5 year guarantee
Your standard one year guarantee is extended for an
additional 4 years when you register the product within 28
days of purchase with Morphy Richards. If you do not register
the product with Morphy Richards within 28 days, your product
is guaranteed for 1 year. To validate your 5 year guarantee
register with us online at
www.morphyrichards.co.uk
Or call our customer registration line
UK 0344 871 0242
IRE 1800 409 119
N.B. Each qualifying product needs to be registered
with Morphy Richards individually. Please note that
the 5 year guarantee is only available in the UK and
Ireland. Please refer to the one year guarantee for
more information.
Your 1 year guarantee
It is important to retain the retailer’s receipt as proof of
purchase. Staple your proof of purchase to this back cover for
future reference.
Please quote the following information if the product
develops a fault. These numbers can be found on the base of
the product.
Model no, Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 12 months of
original purchase, you should contact the Helpline number
quoting Model number and Serial number on the product, or
write to Morphy Richards at the address shown overleaf.
You may be asked to return a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions), the
faulty appliance will then be repaired or replaced as
appropriate and dispatched usually within 7 working days of
receipt.
If, for any reason, this item is replaced or repaired during the 1
year guarantee period, the guarantee on the new item will be
calculated from original purchase date.
Therefore it is vital to retain your original retailer’s receipt or
invoice to indicate the date of initial purchase. To qualify for the
1 year guarantee, the appliance must have been used
according to the instructions supplied. For example, water
should be emptied after each use.
Exclusions
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1
The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturer’s
recommendations or where the fault has been caused by
power surges or damage caused in transit.
2
The cables are damaged due to wrapping too tightly or
excessive kinking.
3
The appliance has been used on a voltage supply other than
that stamped on the products.
4
Repairs have been attempted by persons other than our
service staff (or authorised dealer).
5
The appliance has been used for hire purposes or non
domestic use.
6
The appliance is second hand.
7
Morphy Richards reserve the right not to carry out any type of
servicing under the guarantee at their discretion.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights
as a consumer. Morphy Richards products are intended for
household use only.
Disclaimer
Morphy Richards has a policy of continuous improvement in
product quality and design. The company, therefore reserves the
right to change the specification of its models at any time.
For electrical products sold within the European
Community. At the end of the electrical products useful
life, it should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
IF YOU ARE HAVING A PROBLEM
WITH ONE OF OUR PRODUCTS,
CALL OUR HELPLINE:
UK: 0344 871 0945
EIRE: 1800 409 119
