What is the function of the Autoclean Catalys soleplate (according to model)?
This system prevents the soleplate from clogging. Its active coating eliminates fibres and
impurities that often become stuck to the plate and end up reducing its glide.
What is the ECO setting (depending models) for?
The «ECO» function allows you to reduce energy consumption. This means that less electricity
is used and therefore slightly less steam is generated.
Is it dangerous to have the water and electricity cables together?
No. The two cables are separately insulated; they are protected and rigorously checked.
However, if you notice that the cable is damaged, have it repaired by an approved repair centre.
Is lime scale a problem for steam generators?
The formation of lime scale is avoided because the water is not in direct contact with the heating
element, which is located outside the tank. However, the tank should be rinsed after 10 uses to
avoid lime scale deposits.
What is the difference between a steam generator and a steam station?
A steam generator is the most powerful iron that generates vast amounts of powerful steam in a
separate boiler unit and pumps that steam constantly and consistently through the iron's soleplate
straight into the clothes. The benefit is that this halves your ironing time and produces fantastic
ironing finishes. A steam station is similar to an ordinary iron but has a larger water tank. The
water is pumped up to the iron and the steam is generated in the iron not a separate boiler unit.
The steam output is constant but not as powerful as a steam generator.
The steam is generated under pressure. Is there any risk?
No. The pressure is at a relatively low level. Your appliance has two safety systems.
• A valve avoids any excess pressure and, in the event of malfunction of the appliance, allows the
surplus steam to escape.
• A thermal fuse to avoid any overheating.
What are the “2-in-1", "Smart technology" and "easy control” functions for (depending on
model)?
These functions means that your steam generator is fitted with an electronic regulation which
offers you the perfect temperature and steam combination allowing you to iron all your ironable
fabrics without risk and without having to sort them.
Is it normal to hear a rattling noise from time to time?
Yes, this is normal. This is due to the flow of cold water into the boiler that contains hot water.
A short time after use, I can hear a metallic sound.
The internal parts may make metallic noises with the change in temperature. There is nothing
wrong with it.
The iron doesn't glide very easily.
Some laundry starches and synthetic fibres may stick to the surface of the iron. Please clean the
Iron's surface.
The soleplate is dirty or brown and may stain clothing.
• Your iron is too hot, see our recommendations on temperature control settings in your product
manual.
• You are using starch. Only spray starch on the reverse of the fabric to be ironed.
Brown streaks come out of the holes in the soleplate and stain the laundry.
• You are using chemical descaling products or additives in the water. You should never put
these products in the water tank. If this is the case, contact an Approved Service Centre.
• Your washing has not been rinsed sufficiently or you are ironing a new item of clothing before
