Troubleshooting
There is a loud noise when I press the
precision vapour mist trigger
(2)
.
Solution
•
This is normal when you operate the product for the
first time as the vapour system is being primed.
•
If you hear a loud noise but no vapour is sprayed,
check for blockages as above.
When I press the precision vapour mist
trigger
(2)
, no vapour sprays from the
vapour mist nozzle
(1)
but the nozzle
flashes and beeps.
Solution
•
Check the water tank
(6)
is full and the base
(14)
is
resting on a level surface. The water may be below
the minimum level.
•
If the water tank is full, check the water tank is
correctly located in the base.
When I press the precision vapour mist
trigger
(2)
the nozzle light turns on, I can
hear the pump but no water sprays out
of the vapour mist nozzle
(1)
.
Solution
•
There may be a blockage in the vapour system. You
need to remove the vapour mist nozzle
(1)
:
1
Turn the clear nozzle cover anti-clockwise until it is
released.
2
Unscrew the nozzle by rotating it anti-clockwise.
3
Tap the vapour nozzle gently on a hard surface to
remove any loose debris.
4
Plug the product in and press the precision vapour
mist trigger
(2)
for around 30 seconds to remove any
blockages from the system. Do this over a sink or
suitable container.
NOTE: Water will jet out under high pressure.
Reassemble the vapour nozzle and nozzle cover;
this is a reversal of the removal procedure. Press the
precision vapour mist trigger to test the system. If
the system is still blocked, repeat the process or call
our helpline for further instructions.
2
1
