WARRANTY DISCLAIMER
THE COMPANY MAKES NO EXPRESS, IMPLIED OR STATUTORY WAR-
RANTIES (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
OF FITNESS FOR A PARTICULAR PURPOSE) WITH RESPECT TO ANY
GOODS OR SERVICES SOLD BY THE COMPANY. THE COMPANY DIS-
CLAIMS ALL WARRANTIES ARISING FROM ANY COURSE OF DEALING
OR TRADE USAGE, AND ANY BUYER OF GOODS OR SERVICES FROM
THE COMPANY ACKNOWLEDGES THAT THERE ARE NO WARRANTIES
IMPLIED BY CUSTOM OR USAGE IN THE TRADE OF THE BUYER AND
OF THE COMPANY, AND THAT ANY PRIOR DEALINGS OF THE BUYER
WITH THE COMPANY DO NOT IMPLY THAT THE COMPANY WARRANTS
THE GOODS OR SERVICES IN ANY WAY.
ANY BUYER OF GOODS OR SERVICES FROM THE COMPANY AGREES
WITH THE COMPANY THAT THE SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF ANY WARRANTY CONCERNING THE GOODS OR SERVICES
SHALL BE FOR THE COMPANY, AT ITS OPTION, TO REPAIR OR REPLACE
THE GOODS OR SERVICES OR REFUND THE PURCHASE PRICE. THE
COMPANY SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES EVEN IF THE COMPANY FAILS IN ANY AT-
TEMPT TO REMEDY DEFECTS IN THE GOODS OR SERVICES , BUT IN
SUCH CASE THE BUYER SHALL BE ENTITLED TO NO MORE THAN A
REFUND OF ALL MONIES PAID TO THE COMPANY BY THE BUYER FOR
PURCHASE OF THE GOODS OR SERVICES.
RETURN PROCEDURES
To return equipment to Moore Industries for repair, perform the following:
1. Notify the local Moore Industries’ Sales Representative or a factory Customer Service Repre-
sentative that you are returning equipment for repair. Furnish the Moore Industries’ represen-
tative with the model and serial number(s) of the equipment to be returned.
2. In a cover letter or note, describe completely the following:
a. the symptoms that indicate the equipment needs repair
b. the environment in which the equipment has been operating (vibration, temperature, etc.)
c. approximate number of operating hours or approximate installation date (if known)
d. complete shipping information for return of the equipment after repair
e. the name and phone number of the person to contact if questions arise at the factory
3. Enclose the cover letter, packing list, copies of rejection or discrepancy reports (if available),
and purchase order or purchase order number with the equipment.
4. Use suffi cient packing material and carefully pack the equipment in a sturdy shipping contain-
er.
5. Ship the equipment to the Customer Service Department nearest you.
The returned equipment will be inspected and tested at the factory. A Moore Industries’ represen-
tative will contact the person designated in the cover letter if more information is needed.
In case of repair pursuant to Moore Industries’ return policy, the defective equipment will be
either replaced, or the purchase price refunded, at Moore Industries option. The equipment or its
replacement will be returned to you in accordance with the shipping instructions furnished in your
cover letter.
In other cases, the Moore Industries’ representative will advise you of the repair cost and esti-
mated return date, if requested in your letter. Repair in such instances must be authorized by a
purchase order number before the equipment can be repaired and returned.
ANY CAUSE OF ACTION FOR BREACH OF ANY WARRANTY BY
THE COMPANY SHALL BE BARRED UNLESS THE COMPANY RECEIVES
FROM THE BUYER A WRITTEN NOTICE OF THE ALLEGED DEFECT OR
BREACH WITHIN TEN DAYS FROM THE EARLIEST DATE ON WHICH
THE BUYER COULD REASONABLY HAVE DISCOVERED THE ALLEGED
DEFECT OR BREACH, AND NO ACTION FOR THE BREACH OF ANY
WARRANTY SHALL BE COMMENCED BY THE BUYER NO LATER THAN
TWELVE MONTHS FROM THE EARLIEST DATE ON WHICH THE BUYER
COULD REASONABLY HAVE DISCOVERED THE ALLEGED DEFECT
OR BREACH.
RETURN POLICY
For a period of thirty-six (36) months from the date of shipment, and under
normal conditions of use and service, Moore Industries (“The Company”)
will at its option replace, repair or refund the purchase price for any of its
manufactured products found, upon return to the Company (transportation
charges prepaid and otherwise in accordance with the return procedures
established by The Company), to be defective in material or workmanship.
This policy extends to the original Buyer only and not to Buyer’s customers
or the users of Buyer’s products, unless Buyer is an engineering contractor
in which case the policy shall extend to Buyer’s immediate customer only.
This policy shall not apply if the product has been subject to alteration,
misuse, accident, neglect or improper application, installation, or operation.
THE COMPANY SHALL IN NO EVENT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
Specifi cations and information subject to change without notice.
© 2005 Moore Industries-International, Inc.
