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Appendix
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Appendix B: Warranty
MONTIGO RESIDENTIAL WARRANTY PROGRAM
Canadian Heating Products Inc. and/or Montigo DelRay Corp
(collectively referred to herein as "the companies"), warrants the
Montigo gas appliance (referred to herein as 'the appliance') to
be free from defects in materials and workmanship at the time
of manufacture. the gas appliance and related components are
further subject to the terms and conditions set forth below.
This warranty covers the following montigo product series:
distinction, divine & divine outdoor (h-series), illume (fid inserts),
phenom (l/p/pl-series), exemplar (r/rp-series), mahana and delray
Component
Coverage Period
Labor Coverage
Firebox, heat exchanger
15 years
1 year
Main burner
15 years
1 year
Gas control valve and related control components
(pilot assembly, spark electrode flame sensors,
thermopile)
1 year
1 year
Electrical components (internal blowers, ignition
control module, wiring, switches, remote control
systems, blower control module, accent bulbs)
1 year
1 year
Firebox media (logset, glass beads, river rocks)
1 year
1 year
Glass (thermal breakage)
1 year
1 year
Plated, painted finishes (including interior reflective
glass) *
1 year
1 year
Refractory lining
1 year
1 year
Mesh/Glass safety barriers
1 year
1 year
Power vent termination
1 year
1 year
Montigo terminations*
10 years
1 year
Montigo venting (excluding termination)
15 years
1 year
* Exterior painted surfaces exempt
qUALIFICATIONS TO THE WARRANTY
this warranty only covers gas appliances installed in the united
states or canada.
to receive the benefits of this warranty, the appliance must
be purchased, installed and serviced annually by a dealer
authorized by the companies for the warranty to be valid.
the gas appliance must be installed by a licensed professional
in accordance with The Companies' installation instructions
and local building codes. the warranty on the appliance covers
only components manufactured by the companies. the use of
components manufactured or supplied by other manufacturers
and used in conjunction with the appliance could create serious
safety hazards, may result in the denial of certification by
recognized national safety agencies and could violate local
building codes. such use may untimely void this warranty. this
warranty does not cover any damages occurring from the
use of any components not manufactured or supplied by the
companies.
the appliance must be subjected to normal use. the appliance
is designed to burn natural gas (ng) or liquefied petroleum (lP)
only. burning conventional fireplace fuels such as wood, coal or
any other solid fuel will cause damage to the appliance, produce
excessive temperatures will result in a fire hazard and void all
warranties. this warranty is transferable. the appliance must
remain in its original place of installation to be valid.
If the components of the appliance covered by this warranty
are found to be defective within the time frame stated (see the
companies investigation of claims), the companies will, at its
option, replace or repair defective components of the appliance
manufactured by the companies at no charge and will also
pay for labor costs (in accordance with schedule) incurred in
replacing or repairing components. If repair or replacement
is not commercially practical, the companies will, at its sole
discretion, fully discharge all obligations under the warranty by
refunding the verified dealer purchase price of the appliance,
excluding the cost of labor unless the labor is covered by the
terms of the warranty.
this warranty covers only parts and labor as provided above.
In no case shall the companies be responsible for materials,
components or construction, which are not manufactured or
supplied by the companies, or for the labor necessary to install,
repair or remove such materials, components or construction. All
replacement or repair components will be shipped F.o.b. from
the nearest company factory.
LIMITATION ON LIABILITY
It is agreed and understood that the companies sole obligation,
and purchaser's exclusive remedy under this warranty, under
any other warranty, expressed or implied, or in contract, tort or
otherwise, shall be limited to repair, replacement or refund as
specified above. the opinion of the companies with respect to
these matters shall be final.
In no event shall the companies be responsible for any
incidental or consequential damages caused by (but not limited
to) improper installation, installation by an unqualified or
unauthorized installer, accident, lack of regular maintenance,
user error, abuse, misuse, Acts of god, power surges, floods,
natural disasters, force majeure, defects in its appliance whether
such damage occurs or is discovered before or after replacement
or repair, and whether or not such damage is caused by the
companies negligence. some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. the
duration of any implied warranty with respect to the appliance
is limited to the duration of the foregoing warranty. some
jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not
apply to you.
