3
2.
STANDARD BEHAVIOUR
2.1
MOBEYE CM4410 WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye fire alarm communicator CM4410, with Mobeye SIM card and registered
on the Mobeye Internet Portal, has the following behaviour as factory settings:
-
In case the Ei Electronics fire detector activates the input of the Mobeye CM4410,
sends an alarm message to the Mobeye Internet Portal. The Portal forwards the
alarm as push notification, call (spoken message), text message and/or e-mail to
the
‘alarm contacts’
.
-
When the batteries need to be replaced, the Mobeye GSM communicator
(CM4410)
sends a ‘low battery’ message to the Mobeye Internet Portal. The portal
forwards this to the ‘service’ contacts.
-
The unit will send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception
message to the
‘service’
contacts.
Chapter 5 describes how to influence the standard behaviour.
Communication between the Mobeye CM4410 and the Mobeye Internet Portal takes
place via data (and SMS as fallback). Messages can be sent to an app (via the portal)
as a push message. If the notification is confirmed in the app, it will not be forwarded
to subsequent contacts (alternatively a group message is possible). If the message is
not confirmed (or the app is not used), it can still be sent by call (with spoken text),
SMS or email. A credit system applies to calling and SMS texting, the other methods
are unlimited. At initialisation and contract renewal, a starting credit is loaded, which
is sufficient for most users. In the event of a low balance, the account holder will
receive an email with the advice to top up online. The credit balance has an unlimited
validity period and applies to all devices under one account.
