
20
BEFORE CALLING FOR SERVICE
2
Use the following troubleshooting chart to try to resolve any apparent defect in operation.
Symptom
Check and Remedy
No power
Is the power cord plug disconnected from the outlet?
→
Connect the power cord plug to the outlet firmly.
→
In an event of power failure, turn the power OFF and wait approx. 2 minutes
to reset the power back ON.
The image is not printed.
Is the image data sent to this unit?
→
Confirm that the image data is sent to this unit.
Is the print paper or ink sheet used up?
→
Check the status.
Is the printing unit set correctly?
→
Set the printing unit correctly.
The stored image in the memory cannot be
Is the appropriate image data transferred?
enlarged to fill the maximum print area.
Is the printer driver set to the correct media size?
The image can not be transferred.
Is the ON LINE lamp lit?
→
Press the ON LINE button.
Is the slide switch in the printing unit set correctly?
→
Set the slide switch correctly.
COPY button does not work.
Is the image transferred?
Is the ON LINE lamp lit?
→
Turn off the ON LINE lamp.
The host coputer does not recognize this unit.
Is the SCSI ID switch setting duplicated with another device setting?
→
Check the SCSI ID switch setting.
TROUBLESHOOTING