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Troubleshooting
¡
For the symptoms listed below, refer to the remedies listed right.
Symptom
Cause/Remedy
The unit blows warm air
Water does not collect in
the water tank (minimal
dehumidifying results)
The unit does not turn on
(no air comes out)
The unit keeps turning off
The humidity level does
not reach the level set
The unit continues to
operate even though it is
turned off
The water tank contains
liquid or white water
residue
There is black residue on
the inside of the water tank
and lid
¡
Dehumidified air passes through heating coils causing it to
warm (this unit is not a cooler). This is not a malfunction.
¡
Check to see if the temperature/humidity is low.
Low room temperature/humidity reduces dehumidifying
effectiveness (in winter, the air is cooler reducing the amount
of water collected).
This is not a malfunction.
¡
Check to see if the power cord is correctly plugged.
➝
Plug the power cord properly into the power socket.
¡
Check to see if anything is blocking the air intake or outlet.
➝
Remove the obstruction.
¡
Check to see if the pre-filter is clogged.
➝
Clean according to the maintenance procedures.
¡
Check to see if the unit is in AUTO.
The unit is automatically controlling the dehumidifier, fan, and
standby times.
¡
Check to see if the water tank is full.
➝
Empty the water tank and return it to its original position.
¡
Check to see if the water tank is inserted properly.
➝
Adjust the position of the water tank.
¡
Check to see if the unit is in defrosting mode.
The unit activates defrosting mode when the room temperature
drops below 15
°
C. The dehumidifier and blower functions stop
during defrosting.
¡
Check to see if the room is not too large.
¡
Check to see if the exits to the room are open.
➝
Refrain from opening doors/windows during operation.
¡
Check to see if steam producing appliances such as kerosene
heaters are on in the vicinity.
¡
Is the unit set to drying inside mode?
This function activates automatically after the unit finishes
operating.
¡
The residue is from final product testing at the factory. It is not
a result of a malfunction.
¡
The residue is from debris in the air.
➝
Clean according to the maintenance procedures.
Lights
Indicates
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8
2
8
4
14
10
7
11
12
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