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12
APPLICATIONS
The digital system telephones belonging to the exchange can be used in different appli-
cations which can be programmed within the exchange.
12.1 SECRETARIAL
SUPERVISION
In order to improve the availability and service level within an organization, secretarial
supervision can be arranged. This allows a secretary to supervise and intercept
incoming calls to members of a group and make inquiry calls to its members.
Secretarial supervision groups are set up by your system administrator.
12.2 EXECUTIVE-SECRETARIAL
SERVICE
For improvement of the availability and service level of management, executive-secre-
tarial links can be set up. This allows secretaries to supervise and intercept incoming
calls to the executive and make inquiry calls as well.
Executive-secretarial links are set up by your system administrator.
Also see extra facility description for BOSS-SECRETARY.
12.3
KEY SYSTEMS (MULTIPLE REPRESENTATION)
In order to increase the availability of special groups within an organization such as a
service department or a unit within a bank environment, key systems can be set up. A
number of incoming lines to an organizational unit can be distributed to all members
within that group. A call on any of the lines can be answered by anybody within the key
system group.
Key system within your organization can be set up by your system administrator.