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C
ALL
F
ORWARDING
Boss-secretary service is active, active profile1 is shown in the display of boss tele-
phone, and Personal number key LED lights on both the boss’ and the secretaries’
telephones. If the Boss-secretary service is inactive, the display shows the normal idle
state.
6.4.2 PROCEDURES
The value of Profile is 1 to 5.
PN indicates the personal number of the extension with the facility available. In most
cases the personal number is the same number as your directory number.
Please contact your system administrator in order to change the contents of the profile.
6.4.2.1
From your own telephone
Activation
The procedure used is:
*10*Profile#
To change the active profile the same procedure is used with the new profile number.
Deactivation
The procedure used is:
#10#
6.4.3
PROFILE DESIGNING AND ORDERING
The search profiles are installed or changed by the system administrator. In order to
set up your profiles, copy the setting form, fill in your new or changed profiles, and give
it to your system administrator.
6.4.3.1
Important when designing your search profiles
•
Avoid a ringing time longer than 45 seconds for your profiles. Usually the caller
hangs up after 3-6 ringing signals. If you do need a longer ringing time, the
maximum time is 60 sec.
•
Consider the time you need to react and answer on each answering position in
your profiles. You might need up to 15 seconds to react and answer on a desk
telephone, and 20-25 seconds for a mobile telephone.
•
There must be an answering position at the end of every profile (voice mail or
operator assistant/secretary). If not, calls might end up unanswered.
•
Consider what should happen when you are busy on a telephone. The available
options are:
–
Busy (the search will stop here)
–
Activate Free on 2nd (if available)
–
Diversion to Voice mail
–
Diversion to the operator assistant