Troubleshooting
37
Troubleshooting
Although the magicolor 6110 is designed to be highly reliable, you may
occasionally experience a problem. The following helps you to identify the
cause of the possible installation problems and suggests some solutions
related to installation. For detailed troubleshooting information, refer to
“Troubleshooting” in the User’s Guide.
Solving Problems during Installation
Symptom
Cause
Solution
No lights or
messages
appear on
the control
panel.
There is no power supply
to the AC outlet.
Make sure there is power supplied
to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
Make sure the power cord is
plugged in securely both at the
power outlet and the printer.
The printer power switch
is not on.
Toggle the printer power switch to
the On position.
The line voltage from the
power outlet doesn’t
match the printer’s power
requirements.
Make sure the line voltage matches
the printer’s power requirements.
The startup
page comes
out skewed
or in the
wrong orien-
tation.
The transfer unit was
jarred open during the
installation and needs to
be closed.
Open and close the printer’s rear
cover.
The media guides are
not accurately set in the
media tray.
Reset the media guides.
The printer is
not receiv-
ing data from
the com-
puter. (The
Data indica-
tor doesn’t
blink after a
file is sent.)
The printer is not on line.
Put the printer on line and check if
the message window displays
IDLE
.
The emulation has been
changed from ESP to an
emulation that doesn’t
match the file you are
sending.
Print a status page from the control
panel. For information about the
ESP mode, refer to the Crown-
Book.
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