Mini MINI COOPER 2014, Инструкции по установке, обслуживание и информация о гарантии

Страница: 14 / 36

Services
From the information you provide, the MINI
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel
conditions is provided by MINI Roadside
Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
MINI New Passenger Car Limited Warranty does
not cover any of the above on-site services.
Lock-Out
Please contact MINI Roadside Assistance for
lockout situations. MINI Roadside Assistance will
attempt to reunite the owner with a spare key by
calling someone at the customer’s residence or
by sending a taxicab to pick you up. (Cost of the
taxi is not reimbursable.) Be sure the vehicle is in
a safe location in the above situations. As a last
resort, we will have your MINI towed to a
dealership. The authorized MINI dealership can
assist with key replacement. Towing services will
be provided up to a maximum of $100.00 per
incident. The cost for replacement keys is the
responsibility of the owner/driver.
Towing Service
In the event of a mechanical breakdown normally
covered under the MINI New Passenger Car
Limited Warranty, your vehicle will be transported
(at no cost) to the nearest authorized MINI dealer,
or to the authorized MINI dealer of your choice,
provided that the dealer is within a 50 mile radius
of the closest dealer. Your vehicle is also covered
in the event of an accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a secure
location and transported to the nearest
authorized MINI dealer on the next business day.
If you request that the vehicle be taken to a
location other than the nearest authorized MINI
dealer, any additional expense will be your
responsibility.
Towing requests for vehicles disabled because of
casualty, fire, act of God, acts of war (declared or
undeclared), or violation of law (federal, state or
local) are accepted at the expense of the
owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact MINI Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted within
sixty (60) days of the disablement or occurrence,
accompanied by the original receipts. Claims
received after that time period may not be
honored and are subject to the full discretion of
MINI Roadside Assistance. If MINI Roadside
Assistance is not contacted for “prior”
authorization, the maximum coverage for towing
situations is $50.00.
Sign-and-Drive
In most instances, services provided under the
MINI Roadside Assistance Program do not
require immediate payment.
Usually, you will be able to sign a receipt, so the
provider of the service can be reimbursed directly
by MINI Roadside Assistance.
Parts, materials, and fuel should be paid for by
you directly to the provider of the services.
10