MINI Roadside Assistance
The MINI Roadside Assistance Program reflects
MINI USA, a Division of BMW of North America,
LLC’s commitment to your complete satisfaction
with the MINI ownership experience.
It’s available for U.S. version MINIs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It’s a valuable benefit provided to you at no
additional cost. (Subject to certain limitations and
exclusions noted on pages 11).
Telephone: 1 866 646-4772 (MINIRSA).
The MINI Roadside Assistance Program is not a
warranty and does not affect your rights under
the MINI New Passenger Car Limited Warranty.
Services provided by a third-party business
partner.
MINI Roadside Assistance
Smartphone Application
The free MINI Roadside Assistance Smartphone
App dispatches fast, reliable service to your MINI.
For more details and to download the App for
your iPhone®, BlackBerry®, Android
™
or
Windows Mobile® Smartphone, visit
http://roadsidemobile.com/mini
Owner’s Eligibility
You are covered if your vehicle is:
䉯
A new MINI passenger car, distributed by MINI
USA, a Division of BMW of North America,
LLC, and purchased at an authorized MINI
dealer, OR;
䉯
A new, U.S. version, MINI passenger car
purchased under the Diplomatic or Military
Sales programs, operated in any of the
50 states, Canada and Puerto Rico.
The vehicle itself is covered when driven by any
authorized driver. Protection is concurrent with
the MINI New Passenger Car Limited Warranty.
Protection:
New MINI — Protection is provided for 4 years/
unlimited miles. NOTE: This does not affect
warranty coverage which remains at
4 years/50,000 miles.
Getting Started
For your convenience, a decal showing Roadside
Assistance information has been affixed on the
driver’s side of the windshield and in the rear
compartment area.
Calling For Assistance
The toll-free MINI Roadside Assistance number
is answered by a MINI Roadside Assistance
service representative. In order for you to receive
quick and reliable services, it is essential that you
provide detailed and accurate information to the
service representative.
Be prepared to give:
䉯
Your name
䉯
Your complete Vehicle Identification Number
(found on your vehicle registration, or on the
bottom driver’s side of your windshield)
䉯
Model description of your vehicle
䉯
License plate number of your vehicle
䉯
Vehicle location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.)
䉯
Location you are calling from (including a
telephone number where you can be reached).
If you are calling from a public phone, wait
there for the return call. Do not leave this
location without informing the Roadside
Assistance service representative.
䉯
A description of your vehicle’s problem.
Specific and accurate information will enable
the Roadside Assistance service
representative to provide the proper help.
Note: If you are using the free MINI Roadside
Assistance Smartphone App, the information
above is not required.
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