Frequently Asked Questions
57
Message
Possible cause and solution
Clean plinth filter.
See
lights up
after a program
has been
cancelled.
The system has been clogged by lint or detergent
residue.
To switch off the message: press
OK
.
Clean the lint filters and the plinth filter.
Please see “Cleaning and care” for notes on
cleaning.
Check that the lint filters and the plinth filter are
not damaged or worn.
If all lint filters are damaged, deformed, or cannot be
cleaned anymore, they must be replaced. For
information on when to replace a plinth filter that is
not functioning properly, refer to “Frequently Asked
Questions – Replacing the plinth filter”.
Clean plinth filter.
See
continues
to light up after a
program has
been cancelled,
despite thorough
cleaning.
The plinth filter looks clean after thorough cleaning.
However, the program terminates and the fault
message appears again. It is likely that there is still
underlying residue that could not be removed.
To switch off the message: press
OK
.
Check for the possible causes described below.
The heat exchanger is clogged.
Check the heat exchanger. Follow the instructions
described in “Frequently Asked Questions –
Checking the heat exchanger”.
The plinth filter is clogged further down.
Check the plinth filter. Follow the instructions
described in “Frequently Asked Questions –
Replacing the plinth filter”.
If the plinth filter is not deformed or defective, you
can reactivate it in the washing machine. Follow
the instructions described in “Frequently Asked
Questions – Reactivating the plinth filter”.
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