Problem solving guide
79
Problem
Cause and remedy
Plastic items are
discoloured.
Natural dyes, e.g. from carrots, tomatoes or ketchup
may be the cause. The amount of detergent used or
its bleaching effect was not sufficient to deal with
natural dyes.
Use more detergent (see “Detergent”).
Parts that are already discoloured will not revert to
their original colour.
White residue is visible
on the crockery.
Clouding has occurred
on glassware and
cutlery. The film can be
wiped off.
The rinse aid dosage is set too low.
Increase the dosage (see “Settings” chapter,
“Rinse aid” section).
There is no salt in the salt reservoir.
Fill the salt reservoir (see “Before using for the first
time”, “Dishwasher salt” section).
The salt reservoir cap has not been screwed on
correctly.
Replace it, making sure that it screws back on
correctly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or
powder detergent, do not choose combination
products and ensure you refill the dishwasher salt
and rinse aid.
The water softener is programmed to too low a water
hardness level.
Programme the water softener to a higher water
hardness level (see “Settings” chapter, “Water
hardness” section).
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