Please check the following points before asking others for inspection or maintenance.
Faults
Processing
The wet environment has a greater impact on the filter element, and the mist
produced by the ultrasonic humidifier may cause abnormality in the PM2.5
detection of this product, so that simultaneous operation is avoided as much
as possible.
Troubleshooting
SERVICE GUIDE
Disassembly protection tips; Please install the air inlet grille and air outlet grille
properly.
The display screen
shows "E1"
The display screen
shows "E0"
Hardware fault; Please contact the after-sales office.
The display screen
shows "Eu"
Sensor fault; Please contact the after-sales office.
The display screen
shows "E3"
The fan speed is beyond control; Please contact the after-sales office.
The purifier does
not work
Firstly, check whether the power cord is plugged into the power socket; the
loose plug caused by the movement of the purifier may affect the energizing;
Secondly, check whether the air inlet grille and air outlet grille of the purifier
are installed properly. This product is provided with a disassembly protection
function. If the air inlet grille and air outlet grille are not installed properly, the
product cannot work.
The purifier has a
small amount of air
and is noisy
Firstly, check whether the foreign bodies block the air inlet grille and air outlet
grille; if any, remove those foreign bodies; Then, check whether the Pre-Filter
becomes dirty or reaches the end of its service life; if any, clean the Pre-Filter;
Finally, check whether the HEPA Filter is full of dust or reaches the end of its
service life; if any, the replacement of the HEPA Filter is required.
The air outlet smells
odor
When the product is operated for the first time, it smells slightly plastic, which is
normal; If this product works in places (like smoking area or rotisserie, etc.) with
strong smell for a long time, the filter element needs to be changed frequently
and reset; Check whether the air inlet/outlet grille and Pre-Filter are full of dust
or dirt; if any, maintain the machine and clean the dust and dirt on the air
inlet/outlet grille and Pre-Filter.
Whether the wheels
are pulled out after
inserted
If wheels can be pulled out, tilt the machine at a small angle and pull them out
with a little effort. If not, try to pull the wheels out while rotating them.
Whether the purifier
can be used with the
humidifier
11
