Microtronics myDatalogEx, Руководство пользователя

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Chapter 15 Troubleshooting and repair
Chapter 15 Troubleshooting and repair
15.1 General problems
Problem Cause/solution
Device does not
respond (nothing
appears on the
display).
l
Battery pack is completely discharged
Communication
problems
l
Evaluate the error code shown on the display (see "Display" on page 52).
l
Load the device log from the myDatalogEx or the myDatanet server and use
DeviceConfig for the report (see "Evaluating the device log" on page 75).
l
The capacity of the battery pack is virtually depleted.
Setup mode cannot
be activated
l
Evaluate the error code shown on the display (see "Display" on page 52).
l
Load the device log from the myDatalogEx or the myDatanet server and use
DeviceConfig for the report (see "Evaluating the device log" on page 75).
l
The capacity of the battery pack is virtually depleted.
Not all or no data is
available on the
server.
l
The connection was aborted during the transmission, which is indicated by a
time-out entry in the connection list (see "myDatanet Server Manual "
805002). Solution: Activate setup mode or wait for the next cyclical
transmission.
l
The assignment of the device and site is not correct (see "Creating the site" on
page 61).
The data at the
universal input is not
plausible.
l
Check the cable connections (see "Connecting the sensor" on page 38).
l
Check whether the universal input configuration matches the sensor output
signal.
Alarm state of a
measurement value
was not identified
l
Increase the record interval (attention: This will increase the required data
volume).
Alarm state was not
transferred although
the data is present
l
Check the alarm settings of the measurement channel
l
The connection was aborted during the transmission, which is indicated by a
time-out entry in the connection list (see "myDatanet Server Manual "
805002). Solution: Activate setup mode or wait for the next cyclical
transmission.
Alarm message was
not sent although the
alarm was signalled
l
Check the settings of the alarm schedule (see "myDatanet Server Manual "
805002).
l
Check the address data of the alarm schedule (see "myDatanet Server
Manual " 805002).
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