Troubleshooting 125
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MICROPLEX
Operator’s Manual SOLID 50 A3 - 3
Edition 2.1
7. Troubleshooting
When an error occurs, a corresponding error message is
displayed in the control panel (see section 7.3).
Please address the problems described in this chapter yourself
(especially the consumable replacement).
Please regard the following steps if a printer opening becomes
necessary:
- During operation, components in the printer’s interior will
heat up. Make sure you do not burn your hands when you fix
a paper jam.
- After closing the printer, make sure all covers are firmly shut.
Only a MICROPLEX authorized operator or service engineer
should address printer problems for which no remedies are given
in the following pages.
When reporting a problem to your service engineer, please give
him the precise error message so that he can more quickly
localize the error.
If an error message indicates a paper jam, a print repeat will be
necessary.
The printer is provided with an automatic jam safety function to
prevent a loss of data.
This function can be switched off if the user wants to resume the
print job at a position he chooses himself (see section 5.6
Clearing the Input Buffer).
