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TR O U B L E S H O O T I N G A P P E N D I X

CD-ROM and Floppy Disk Drive Issues and Solutions

A-126

A

C D - R O M A N D F L O P P Y D I S K D R I V E I S S U E S A N D

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

S O L U T I O N S

Table 29 provides possible solutions for CD-ROM and floppy disk drive issues. If a problem
persists after you have checked the solutions list, reviewed the manual, and checked the support
site; please contact MicronPC Technical Support for assistance.

Table 29:

Troubleshooting CD-ROM and Floppy Disk Drive Issues

. . . . . . . . . . . . .

Symptom

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Possible Solutions

When trying to access a CD,
error messages appear.

• The CD may be improperly placed in the drive. Make sure the CD was placed in the drive

with the label side of the disc facing up.

• The CD type and program type may not match. If you are trying to play music from your CD

drive, make sure that an audio CD is in the drive.

• The CD-ROM may not be able to read the CD. Try inserting another CD into the drive to

verify if the drive works. If the drive works, the CD may be damaged or may need cleaning.

• The CD may be damaged or may need cleaning. Check the CD for scratches, fingerprints, or

defects. If the CD is dirty, use a CD cleaning kit to clean the CD.

Содержание Millennia XP+

Страница 1: ...MicronPC Millennia XP User s Guide Odyssey MAS001662 00 MAL 11 7 2001...

Страница 2: ...IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This document contains proprietary information that is protected by copyright No...

Страница 3: ...ge ESD 14 System Care 15 Operating Environment 15 Temperature Concerns 15 Moisture and Humidity Concerns 16 Other Environmental Concerns 16 Noise Concerns 17 Transporting 17 Cleaning 18 Protecting 18...

Страница 4: ...9 Image Restore CD 50 Taking Apart Your System 51 Tools and Preparation 52 Electrostatic Discharge ESD Cautions 52 Removing and Replacing the Access Panel 53 Removing the Access Panel 53 Replacing the...

Страница 5: ...Menu 92 Advanced Chipset Features Menu 94 Integrated Peripherals Menu 96 MCP OnChip IDE Device Submenu 98 MCP OnChip PCI Device Submenu 100 Onboard Super IO Device Submenu 102 Power Management Setup M...

Страница 6: ...T S vi Contacting Technical Support 131 Service Chart 132 Regulatory Appendix 133 FCC Notices 134 FCC Class A Digital Device Notice 134 FCC Class B Digital Device Notice 135 Compliance Information Sta...

Страница 7: ...instructions to help you quickly get started using your new computer The User s Guide also provides detailed information and instructions on the following safety system care taking your system apart...

Страница 8: ...services that are designed to make your computing experience more enjoyable Further Reading It is recommended that you read all documentation in addition to this manual related to any software or har...

Страница 9: ...the information you record below will help a MicronPC support technician locate the specifications for your system and aid in returning it to normal operation For service and support contact informat...

Страница 10: ...structions Review the following examples of special text used throughout this manual Screen window names functions or anything that appears on the screen is formatted in bold For example Click OK the...

Страница 11: ...table surface The product might fall causing serious damage to the product Slots and openings in the computer are provided for ventilation To ensure the reliable operation of your product and to prote...

Страница 12: ...utlet that matches the power requirements of this product Do not allow anything to rest on the power cord Do not place this product where people might walk on the cord If you use an extension cord wit...

Страница 13: ...rrosive liquids The product has been dropped or the case has been damaged The product s performance changes indicating a need for service Warning Do NOT open the power supply cover hazardous voltages...

Страница 14: ...odule or PCI card might not fail immediately but over time it could become worse possibly causing an intermittent problem Be very careful to handle the module or PCI card ONLY by the edges DO NOT touc...

Страница 15: ...E NT Temperature Concerns The computer specifications ensure the computer will operate in ambient room temperatures up to 95 F 35 C It is very important to keep your system out of direct sunlight or...

Страница 16: ...er to moisture this could lead to an electrical shock or a fire hazard Operating the computer in areas with high humidity can damage system components Other Environmental Concerns High levels of dust...

Страница 17: ...uter call MicronPC Technical Support TRAN SPORT IN G Always turn off the computer before moving it Any sudden jar or shock may permanently damage the hard disk Hard disks are more resistant to shock i...

Страница 18: ...cally PROTEC TING To prevent normal electrical problems such as spikes or surges install a power surge protector between the wall outlet and all of the system s connected components If even one compon...

Страница 19: ...e following sections in this chapter will help you locate and identify the components and connectors on your computer s front and rear panels Note The appearance location and existence of the items me...

Страница 20: ...dows Me is not configured to work with the headphone jack 3 CD DVD or CD RW Headphone Jack Volume Control 4 Two 3 5 inch expansion bays 5 Floppy Disk Drive or LS 120 6 Floppy Disk Drive LED the LED in...

Страница 21: ...igure 2 Rear Panel Connector Layout Table 5 Rear Panel Connectors 1 AC Power Supply 2 PS 2 Mouse green and Keyboard purple 3 Two stacked USB ports black 4 Serial Com 1 port teal 5 Video port blue 6 Au...

Страница 22: ...ovides illustrations of the component icons that are located on the rear panel of the computer Table 6 Component Icon Description Icon Component Icon Component Keyboard Audio Out Mouse Audio In USB co...

Страница 23: ...NEN TS This section provides instructions for connecting the following components keyboard mouse monitor speakers modem line Each plug end and port are color coded As you follow these instructions ver...

Страница 24: ...in easily do not force it double check that the connector is lined up properly 1 Place your computer where it can easily be moved into position after all the connections have been made 2 Plug in your...

Страница 25: ...M P U TE R Connecting the Components 5 25 3 Plug the monitor cable blue plug end into the monitor port blue Figure 4 Connecting the Monitor 4 Secure the connection by tightening the screws on both sid...

Страница 26: ...S E T T I N G U P YO U R C O MP U T E R Connecting the Components 5 26 5 5 Connect the speaker cable lime plug end to the audio out jack lime Figure 5 Connecting the Speakers...

Страница 27: ...modem line jack Do not plug the modem into a digital wall jack i e PBX system Note If you are using the wall jack your phone was connected to or want to use an additional phone plug the phone into th...

Страница 28: ...keyboard mouse monitor speakers and modem connect the AC power supply Caution To avoid damage to the system s components caused by electrical surges plug your system into a surge protector During an e...

Страница 29: ...c and connected your computer and monitor to AC power you are ready to power up the system To turn on your system complete the following steps 1 Apply power to the monitor If you are unsure about this...

Страница 30: ...ower supply fan will begin to run Figure 8 Multi function Power Button Once you have turned on the computer the hardware diagnostics begin to run The keyboard is then initialized indicated by the keyb...

Страница 31: ...oblems during the power on sequence please refer to the Troubleshooting Appendix A 115 If you turn off your computer without following the proper turn on off steps Windows 98 and Me will open Scandisk...

Страница 32: ...alog box To modify the time the system takes to enter standby mode refer to Modifying Standby Mode Settings on page 6 34 The multi function power button is pressed for less than 4 seconds If you re in...

Страница 33: ...you can return your computer to normal operation by doing one of the following pressing the multi function power button pressing any key on the keyboard Note Wait approximately 30 seconds before atte...

Страница 34: ...ormance and Maintenance Then double click Power Options The Power Options Properties dialog box will appear 4 Modify the power management settings to your specifications The Advanced tab in the Power...

Страница 35: ...ting Diodes LEDs Your system is equipped with two light emitting diodes LEDs which provide feedback during system operation Figure 9 Light Emitting Diodes Table 7 LED Indication Colors Color Indicatio...

Страница 36: ...y stopped The floppy and hard disk drive LEDs should be off and the floppy drive motors should stop 3 Refer to the Microsoft Windows manual or online help for instructions specific to the operating sy...

Страница 37: ...specific Caution If you have not encountered one of these situations shut down the system through the operating system shut down function to avoid data loss Note If you turn off your computer without...

Страница 38: ...elp for instructions specific to the operating system you are using BA CKIN G UP YOUR SYS TEM Even with today s technology data loss can occur at any time We highly recommend that you back up data fil...

Страница 39: ...your lower back Position your monitor so that it is 18 to 24 inches away from your eyes longer distances relax the eyes The top of the monitor should be level with your eyes Place your keyboard at app...

Страница 40: ...re Avoid sunlight or bright light shining directly on your screen or your eyes Focus your eyes away from the monitor frequently and do not forget to blink Avoid excessive repetition by varying your ac...

Страница 41: ...stem refer to the Microsoft manual that came with your system For more detailed instructions about using the Internet and e mail refer to the instructions provided by your Internet Service Provider IS...

Страница 42: ...such as Internet Explorer Surfing Tips To surf the Internet you will need to log on to an ISP Once you are logged on and your Web browser is launched you can type in Internet addresses URL s click on...

Страница 43: ...make your search easier follow these steps Be as precise as possible You can search for any type of information Type the word or phrase you are looking for and click Search or Enter When the list of...

Страница 44: ...ssential elements on a standard keyboard alphanumeric typing keys function keys numeric keys arrow keys Table 8 lists special functional keys that exist on the keyboard and their functions Table 8 Spe...

Страница 45: ...rforms functions when used in conjunction with other keys Usually used for keyboard shortcuts For example Ctrl S performs the Save function Delete Deletes the character to the right of the cursor and...

Страница 46: ...r Lock on or off When Num Lock is on the numeric keypad can be used to enter numbers Page Up Page Down Directional keys that move the page or screen up or down Pause Stops the screen temporarily from...

Страница 47: ...e become familiar with the preinstalled software on your system you may want to install additional software When looking for additional software make sure that the software is compatible with your Mic...

Страница 48: ...Software from a CD or Floppy Disk Follow these steps to install software from a CD or floppy disk that does not install automatically 1 Close all open programs 2 Click the Start button select the Set...

Страница 49: ...th your system This will not restore any additional programs installed at the factory or since you received your system To use the Operating System Recovery CD complete the following steps 1 Insert th...

Страница 50: ...it out of the box and turned it on The Image Restore CD will automatically install all the drivers and applications installed at the factory Caution This process will overwrite all data currently on...

Страница 51: ...trostatic discharge ESD can damage computer components An ESD damaged module or PCI card might not fail immediately but over time it could become worse possibly causing an intermittent problem Be very...

Страница 52: ...adding any PCI cards memory or plugging unplugging the keyboard or mouse Otherwise the system may automatically power up when adding the component This could also damage the motherboard or the compone...

Страница 53: ...ur System on page 6 36 2 Unplug the power cord from the power supply or the computer could accidentally start 3 Touch the metal case of the power supply or the metal lining of the computer chassis Thi...

Страница 54: ...and Green Buttons 6 Loosen the thumbscrew until it turns freely Press both of the green buttons Figure 10 and remove the cover Replacing the Access Panel 1 Place the access panel onto the unit so the...

Страница 55: ...off the computer 2 Unplug the power cord or the computer could accidentally start 3 Remove the access panel See Removing and Replacing the Access Panel on page 9 53 4 Stand the case upright 5 Press th...

Страница 56: ...placing the Bezel 1 Face the front of the case 2 Line up the top of the bezel with the case Figure 12 Lining up the Bezel 3 Swing the bezel down and press the bottom against the case until it clicks i...

Страница 57: ...ving the Bezel Door 1 Face the front of the case and open the bezel door 2 Grasp both edges of the door and gently squeeze the edges inward so that the center bends slightly Then lift do not pull the...

Страница 58: ...the Bezel Door 9 58 9 Replacing the Bezel Door 1 Insert the right pivot point into its socket Then grasp both edges of the door and gently squeeze the edges inward so that the center bends slightly 2...

Страница 59: ...E 10 This chapter provides detailed instructions on how to install remove or replace the following peripheral devices PCI and AGP cards 5 25 inch or 3 5 inch peripheral devices hard and floppy disk dr...

Страница 60: ...rd in the antistatic bag until ready for installation Caution The motherboard conforms to the new PCI 2 2 specification This requires 3 3v standby for all PCI slots DIMM banks and PS 2 outputs KB PS 2...

Страница 61: ...Off Your System on page 6 36 2 Unplug the power cord from the power supply or the computer could accidentally start 3 Remove all external power data and or audio cables from the system 4 Touch the met...

Страница 62: ...chassis brace Figure 14 by removing the screw in the lower portion of the brace If there is no brace visible it is not required for your configuration Figure 14 Overview of Card Devices 7 Lift up on t...

Страница 63: ...Card 10 63 9 For PCI cards grip the top edges of the card and pull to remove it from the slot For AGP cards push the AGP retention lock release lever towards the bottom of the case with your right ha...

Страница 64: ...mly until the card is seated Repeat for all cards 3 Re engage the card hold down rail Figure 14 page 10 62 by pushing upwards firmly on the card hold down lever until it snaps in place 4 After replaci...

Страница 65: ...instructions to remove or add a 3 5 inch or 5 25 inch drive and a HDD or FDD In addition to these instructions follow the instructions that came with the drive you are installing Removing a 3 5 inch o...

Страница 66: ...zing the green tabs Figure 17 on both sides of the drive and sliding the drive out of the bay It may be necessary to push the drive from the inside of the case with one hand while holding the green ta...

Страница 67: ...ng the Access Panel on page 9 53 2 Remove the bezel See Removing the Bezel on page 9 55 3 Remove the bay cover from the drive bay by pressing the plastic latch in and pulling the bay cover free Figure...

Страница 68: ...stall the rail with the R on the right side 6 Slide the drive into the bay 7 Reconnect any power data or audio cables to the drive 8 Push the drive in evenly until it is fully seated and the green rai...

Страница 69: ...data and or audio cables from the system 2 Remove the access panel See Removing the Access Panel on page 9 53 3 Disconnect any power data or audio cables that may be connected to the drive 4 Remove t...

Страница 70: ...igure 22 Shoulder Screw Location 2 Slide the device toward the front of the case making sure that the shoulder screws are inserted into the slots 3 Reconnect any power data or audio cables to the driv...

Страница 71: ...ng an intermittent problem Be very careful to handle the module or PCI card ONLY by the edges DO NOT touch the gold silver edge connectors or any of the components on the system board Leave the module...

Страница 72: ...R SDRAM Installing DIMM Modules The system board has three DIMM sockets DDR synchronous dynamic random access memory SDRAM can be installed in either one two or three sockets There are no jumper setti...

Страница 73: ...ht latching levers Figure 23 Placing the DIMM Module into the Latching Levers 6 Center the module over the socket Note that the DIMM modules are keyed in such a way that they cannot be inserted incorr...

Страница 74: ...en the module is locked in place be sure both latching levers are fully seated into the latching notches on the sides of the DIMMs The module should now be standing upright in the socket Caution Failu...

Страница 75: ...2 Remove the access panel See Removing the Access Panel on page 9 53 3 Unplug all power supply connectors from the motherboard and peripherals Remove the motherboard power connector by releasing the...

Страница 76: ...5 Remove the power supply from the chassis 6 Insert the replacement power supply into the chassis and attach it using the four Phillips screws removed earlier 7 Reconnect all power supply connectors...

Страница 77: ...cronPC computer features a high performance system board designed to be the basis for your XP computer Processor Information Supports AMD Athlon XP processors featuring Quantispeed Architecture 128 Kb...

Страница 78: ...orts 5 V PCI bus interface On Board Peripherals One floppy port supports 1 FDD with 360 KB 720 KB 1 2 MB 1 44 MB and 2 88 MB densities One parallel port supports SPP EPP ECP mode 4 USB ports two rear...

Страница 79: ...nts on your system board Figure 25 System Board Layout Table 9 System Board Component Description A BIOS H Primary IDE Connector B AGP Connector I Secondary IDE Connector C I O Connectors J Battery D...

Страница 80: ...Table 10 I O Connector Ports Descriptions 1 PS 2 mouse green 7 Video port blue 2 Keyboard purple 8 Line out connector lime 3 Ethernet LAN adapter black 9 Line in connector light blue 4 2 USB ports bl...

Страница 81: ...e It can be updated as new versions of the BIOS become available You can upgrade your BIOS using the flash utility REMOV I NG AN D I NS TAL L I NG THE SYST EM B OARD Removing the System Board 1 Unplug...

Страница 82: ...and Installing the System Board 11 82 11 6 Loosen the system board mounting screw Figure 27 Figure 27 System Board Mounting Screw 7 Lift the system board up to release it from the hooks and then slide...

Страница 83: ...d Installing the System Board 11 83 8 Remove the system board from the case Figure 28 Removing the System Board 9 Remove the system board clip and set the clip aside for use on the replacement system...

Страница 84: ...ement board 2 Slide the replacement system board into the case 3 Align the system board holes with the case hooks 4 Use the system board mounting screw Figure 27 to securely fasten the system board to...

Страница 85: ...t stores the settings that are made in the setup program The attached battery constantly provides the CMOS with power even when the computer has been turned off so these settings are not lost The BIOS...

Страница 86: ...s lost the system will not operate properly unless the BIOS Setup Program is used to restore the system configuration In order for the computer to run properly run the BIOS Setup Program after first i...

Страница 87: ...de you can restore the default factory settings at the setup prompt and start over This will not save the operating system if the hard disk crashes but if incorrect changes have been made to the BIOS...

Страница 88: ...Figure 30 CMOS Setup Utility Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software Esc Quit Select Item F10 Save Exit Setup Standard CMOS Features Advanced BIOS Features Advanced Chipset Fe...

Страница 89: ...the plug and play standard and PCI Local Bus configuration PC Health Status Opens the PC Health Status menu which monitors and displays various motherboard parameters such as temperatures voltages and...

Страница 90: ...oftware Standard CMOS Features Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Date mm dd yyyy Wed O...

Страница 91: ...s the primary slave hard disk drive IDE Secondary Master Auto detects the secondary master hard disk drive IDE Secondary Slave Auto detects the secondary slave hard disk drive Drive A Selects the corr...

Страница 92: ...eatures Menu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software Advanced BIOS Features Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Va...

Страница 93: ...oot sequence The BIOS allows eleven different boot sequence options using three drives in a user specified order In addition to the traditional A and C Drives options include IDE hard disk drives D E...

Страница 94: ...video and memory related operations in the BIOS Figure 33 Advanced Chipset Features Menu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software Advanced Chipset Features Item Help Menu Leve...

Страница 95: ...mory address space The default is 64MB Frame Buffer Size Use this function to specify the amount of system memory to be used as dedicated to the frame buffer for systems using the integrated graphics...

Страница 96: ...s Menu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software Integrated Peripherals Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values F...

Страница 97: ...up the Onboard Super IO Device submenu Init Display First Use this function to chose between PCI and onboard AGP video options The default is Onboard AGP OnChip USB Use this function to enable or disa...

Страница 98: ...p IDE channel and the master slave PIO and UDMA will be managed by the BIOS Figure 35 MCP OnChip IDE Device Submenu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software MCP OnChip IDE Devi...

Страница 99: ...or disable the primary controller You might choose to disable the controller if you were to add a high performance or specialized controller The default is Enabled OnChip IDE Channel1 Use this functio...

Страница 100: ...MCP audio modem and LAN will be managed by the BIOS Figure 36 MCP OnChip PCI Device Submenu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software MCP OnChip PCI Device Item Help Menu Level...

Страница 101: ...Name Function MCP AC97 Audio Use this function to enable or disable onboard audio The default is Enabled MCP OnChip LAN Use this function to enable or disable onboard LAN The default is Enabled MCP S...

Страница 102: ...Submenu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software Onboard Super IO Device Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values...

Страница 103: ...select a parallel port mode The default is SPP Selecting EPP ECP or ECP EPP activates the EPP Mode Select and ECP Mode Select fields EPP Mode Select Refer to the peripheral s documentation to determi...

Страница 104: ...dvanced CMOS Setup Utility Copyright C 1984 2001 Award Software Power Management Setup Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values F6 Fail S...

Страница 105: ...sk drive takes to power down when not in use The default is Disabled HDD Down in Suspend Use this function to determine whether the hard disk drive will power down in suspend mode The default is Disab...

Страница 106: ...nt Activity Detect Submenu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software IRQ Event Activity Detect Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General He...

Страница 107: ...option of waking the computer using a PCI card The default is Disabled Wake Up On LAN Ring Use this function to enable or disable the option of waking the computer using the LAN or modem The default i...

Страница 108: ...Software IRQs Activity Monitoring Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults IRQs Activity Pri...

Страница 109: ...to monitor the IRQ device The default is Enabled IRQ8 RTC Alarm Use this function to enable the computer to monitor the IRQ device The default is Disabled IRQ9 Reserved Use this function to enable th...

Страница 110: ...the BIOS Figure 41 PnP PCI Configurations Menu Advanced CMOS Setup Utility Copyright C 1984 2001 Award Software PnP PCI Configurations Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc...

Страница 111: ...ESCD if you have installed a new add on card and the system re configuration has caused a serious enough conflict that the operating system cannot boot The default is Disabled Resource Controlled By U...

Страница 112: ...PC Health Status Item Help Menu Level Move Enter Select PU PD Value F10 Save Esc Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults CPU Warning Temperature Disabled C...

Страница 113: ...urrent system fan speed CPU fan Displays the current CPU fan speed Vcore Displays the current CPU core voltage 3 3 V Displays the current voltage of the 3 3 volt supply 5 V Displays the current voltag...

Страница 114: ...B I O S S E T U P P RO G R A M PC Health Status Menu 12 114 12...

Страница 115: ...MicronPC s Technical Support team Before calling Technical Support you may want to check for any third party hardware or software that you have installed or downloaded onto your computer Technical Su...

Страница 116: ...ht not fail immediately but over time it could become worse possibly causing an intermittent problem Handle the module or PCI card ONLY by the edges DO NOT touch the gold silver edge connectors or any...

Страница 117: ...with a new cable The voltage switch may be improperly set Check the red voltage switch located at the rear of the unit near the fan and ensure that it is set for the proper voltage 115V in the U S and...

Страница 118: ...justed incorrectly In the Windows Volume Control screen make sure the volume levels are turned up and the volume isn t muted For information on finding and using Windows Volume Control access Windows...

Страница 119: ...ties dialog box will open Select the Device Manager tab 3 Click on the plus sign next to the CD ROM This will open a list of the CD ROM s in your computer 4 Double click the CD ROM in the CD ROM list...

Страница 120: ...e Check for high power draining devices or high noise devices in the area Examples of these devices include fans space heaters other monitors other computers AC power adapters fluorescent lights print...

Страница 121: ...dule s might be loose 1 Unplug the system and remove the computer s access panel See Removing and Replacing the Access Panel on page 9 53 2 After you remove the cover periodically ground yourself by t...

Страница 122: ...line may be plugged into the wrong jack on the computer or surge protector Make sure the phone line from the wall jack is plugged into the modem line jack and not the telephone jack on the surge prote...

Страница 123: ...These devices may interfere with the modem s ability to maintain a high speed connection The modem may not be seated properly 1 Unplug the system and remove the computer s access panel See Removing a...

Страница 124: ...creen Hard Disk Controller Failure Fixed Disk Configuration Error Operating System Not Found The hard disk may be incorrectly set up in CMOS Check the CMOS settings See the BIOS Setup Program chapter...

Страница 125: ...system my need to be re installed 1 Locate the Operating System Recovery CD and the Drivers CD also locate the Image Restore CD if your system comes with one 2 Follow the instructions in the MicronPC...

Страница 126: ...es Symptom Possible Solutions When trying to access a CD error messages appear The CD may be improperly placed in the drive Make sure the CD was placed in the drive with the label side of the disc fac...

Страница 127: ...ess Panel on page 9 53 2 After you remove the cover periodically ground yourself by touching both hands to the computer s metal chassis 3 Locate the CD ROM cable 4 Caution Be careful not to bend or br...

Страница 128: ...e protected If the hole isn t closed slide the plastic tab so the hole is closed The floppy disk may not be formatted correctly Caution Reformatting the disk will delete the files on the disk To refor...

Страница 129: ...ools to make using your computer easier Visit the MicronPC Support Web site at http support micronpc com to find the tools that are readily available to you The following are some of these tools searc...

Страница 130: ...ost popular software applications advanced technologies and business courses You can choose from hundreds of online training classes tutorials and seminars You can find this service at http www micron...

Страница 131: ...cal support representative while you work together to solve the problem Write down all error information you can remember including error messages software used with version numbers and other relevant...

Страница 132: ...N D I X MicronPC Technical Support B 132 B Service Chart Use the following Service Chart to maintain a record of your service calls Table 31 Service Chart Date Case Number Technical Representative Pr...

Страница 133: ...as an FCC registration label located on the back panel of the computer Most peripheral cards will also have an FCC registration label on the card mounting bracket or on the card itself If any label in...

Страница 134: ...reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed...

Страница 135: ...tallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on users are encouraged to try to correct the inte...

Страница 136: ...This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference 2 This device must accept any interference receive...

Страница 137: ...program code application A complete self contained program that performs a specific function directly for the user Basic Input Output System BIOS Programs that are permanently stored in the system boa...

Страница 138: ...circuitry that performs the instructions of a computer s programs chip Chip is short for microchip the incredibly complex yet tiny modules that store computer memory or provide logic circuitry for mi...

Страница 139: ...operate devices installed or attached to a computer PCI card or printer dual in line memory module DIMM Small circuit boards carrying memory integrated circuits with signal and power pins on both sid...

Страница 140: ...e cycle per second integrated circuit An electronic device that combines thousands of transistors on a small chip of silicon or other semiconductor Such devices are the building blocks of computers In...

Страница 141: ...tz MHz A unit of measurement used to describe microprocessor speed One MHz is equal to one million cycles per second memory Memory is the electronic holding place for instructions and data that your c...

Страница 142: ...rd open A circuit that is not complete Usually accomplished by removing a jumper from two pins on the system board or a peripheral card Also see closed and jumper operating system Software that provid...

Страница 143: ...t can be used to store information while a program is running RAM consists of a number of small integrated circuits that are plugged into the system board or an external memory card read only memory R...

Страница 144: ...board Also commonly referred to as the mainboard or motherboard uninterruptible power supply UPS A UPS is a device that allows your computer to keep running for a short time when the primary power sou...

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