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Chapter 3
Getting Started
438TM Operator’s Manual - 880049-0113
3-33
3.11.1
Ready Mode: GREEN
The printer is in the READY Mode when it is not printing and/or has no pending activity.
The indicator light is Solid GREEN, which indicates that the printer is ready to receive label
formats and/or commands.
In READY Mode the Print Button has several different functions:
a) Pressing the button quickly will reprint the last label
b) If the printer was just turned ON and no formats were sent to the
printer, pressing quickly will print the power-up label,
c) Holding the button depressed: Form Feed labels until the button is
released.
3.11.2
Ready Mode: Flashing GREEN
The printer is in the Communication Mode when it is not printing but has detected
communication activity over the active communication port. The indicator light is Flashing
GREEN, which indicates that the printer is receiving data over its active communication port.
3.11.3
Error Mode: Flashing RED
The printer is an Error mode when it has stopped due to an error condition. The Status
Indicator Light will be flashing red in color when the printer has entered the Error Mode. The
printer will remain in this mode until the error has been corrected and cleared. Once the
error has been cleared, the printer will attempt to execute the previous format and/or
commands.
3.11.4
Paper Out: Flashing AMBER
The printer will flash amber when it does not detect paper but its internal registration
sensors. Once paper is inserted into the printer, the light will turn Green and the printer will
enter its idle or ready state.
3.11.5
Diagnostic Mode
The Diagnostic Mode temporarily powers up the printer using factory default parameters.
Also, the printer’s current user configuration parameters and statistical information are
printed out on a Status Label. This provides useful information to help diagnose and
troubleshoot problems. The printer will use the factory default parameters until the printer
has been reset using a soft reset or by cycling power. The printer will then return to the
configuration shown on the Status Label.
3.11.5.1
Entering Diagnostic Mode
To enter the Diagnostic Mode, press and hold the Print Button “IN” while turning the printer
“ON.” Release the Print Button after printer begins to print the Status Label. The printer will
enter the DIAGNOSTICS Mode, and print the Statistics label and a print test pattern.
In the DIAGNOSTICS Mode, the printer is forced to use the RS-232 port at 115,200 baud.
The normal Soft Switch settings are ignored, and factory default settings are loaded into the
printer. These default settings will remain in effect until the printer power is cycled or a Soft
RESET command is issued (^D32). These are the only 2 ways to get out of the
DIAGNOSTICS mode.
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