PRODOMUS
18
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Problem
Possible Care
What to Do
No water in the water reservoir
Fill reservoir with water
Water reservoir not correctly
assembled
Press firmly down on the
water reservoir to ensure it is
correctly positioned
No coffee runs through
Brewing filter may be blocked
Take out the filter to check, if
blocked, clean up with a pin
Coffee pours in drops only
Machine blocked by scale built up
Discaling the machine as per
instructions stated above
Steam wand is blocked
See: Care & Cleaning,
Discaling
No steam from the steam
outlet
Knob is set at coffee mode
Alter the mode to Steam
mode
No water in reservoir
Fill the water reservoir
Pump makes an unusually
loud noise
Water reservoir not correctly
positioned
Replace the water reservoir
firmly into the unit
Brewing filter blocked
Remove filter holder and
clean brewing head. See
CLEAN & CLEANING
Coffee machine does not
operate
Machine blocked by lime build up
See DESCALING
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230V, 50Hz ~ 1300 W
This appliance is tested according to GS and EMC regulations and is built to CE norms.
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For the by us sold appliance, we take over a guarantee of 24 months. The guarantee starts from
the date of purchase (cash receipt). In the case of malfunction you can send the appliance with
information about the malfunction and the original purchase receipt, which is obligatory necessary
for a repair free of charge, to your dealer.
Within the guarantee we repair defects of the appliance, which are based on material or
manufacturing faults by our choice by means of repair or exchange. These obligations don't
extend the period of guarantee. No claim on a new period of guarantee results from it.
An exact description of the complaint reduces the processing.
We apologise for any inconvenience, that any claims of good-will are excluded:
-
after expiry of the lifetime due to the construction and especially for batteries, accumulators,
electric lamps etc.
-
for consumption accessories and wear parts, as e.g. driving belts, motor coals, tooth
brushes, grinding attachments, dough hooks, beaters, mixer attachments, round cutters etc.
-
in the case of breakage, as e.g. glass, porcelain or plastic
-
in the case of damages in transport, misuse, as well as