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Preface

Welcome to

Matisse

series label printer.

Matisse

Series is designed to

provide general-purpose and high-performance printing capabilities.

Matisse

series barcode label printer is a new generation of

printing  equipment  featuring  high  performance  and  multiple
functions.  It  stands  out  with  its  modern  appearance  and
excellent  functionality  while  utilizing  a  series  of  new  and
cutting  edge  technologies.

Relying on our wealth of experience, we

carefully designed the units to be not just rugged and durable but also

easily operated and maintained. We utilize a 32-bit embedded ARM CPU

and a High-tech system platform to guarantee the highest performance

and quality possible.

This manual explains how to set up and begin using your

Matisse

printer. It also provides detailed information on

configuring your printer, basic operations, care and
troubleshooting.

Please read this manual carefully before using

Matisse

series

printer.

Содержание Matisse

Страница 1: ...Matisse User Manual 2009 12 29...

Страница 2: ...t such interference when operated in a commercial environment Operation of this equipment in a residential area may also cause interference In such case the user will be required at his own expense to...

Страница 3: ...d possibly occur the manufacturer cannot warrant against unpredictable conditions during the printing process For problems such as the printer not working lost or unclear print content etc the manufac...

Страница 4: ...onal injury may result The printhead becomes hot while printing To protect from damaging the printhead and risk of personal injury avoid touching the printhead To get increased printhead longevity and...

Страница 5: ...in Parts and Features 8 Connecting the Printer 11 Power Connection 11 Interface Connection 11 Loading the Ribbon 12 Loading the Media 19 Adjusting the Position of Media Sensor 24 Operation Basics 27 P...

Страница 6: ...v Cleaning the Printer Interior 36 Chapter 4 Troubleshooting 37 Error Indications 37 Miscellaneous 38 Others 39 Appendix A Interface Specifications 40 Appendix B ASCII Table 43...

Страница 7: ...series of new and cutting edge technologies Relying on our wealth of experience we carefully designed the units to be not just rugged and durable but also easily operated and maintained We utilize a 3...

Страница 8: ...are hands 1 DO NOT use thermal paper or thermal transfer ribbon which contains Na K or Cl 2 Keep printhead from any form of liquid or dampness 3 Use a Cotton Swab dipped in anhydrous isopropyl alcohol...

Страница 9: ...er or thermal paper Width 4 3 110 mm max 0 98 25 mm min Supply roll OD 6 152 mm max ID 1 25 4 mm min Thickness 0 003 0 008 0 08 0 20 mm including liner Ribbon Wax Wax Resin Resin Ribbon roll OD 2 75 7...

Страница 10: ...ot standard issue and is factory dependent Please verify your requirements before ordering Theoretically the printer can print any type of barcode as determined by the software you are using Power for...

Страница 11: ...Figure 1 1 Printer 1 pcs 2 Power Adapter 1 pcs 3 Ribbon Spindle 2 pcs 4 Media Spindle 1 pcs 5 Core Adapter 2 pcs 6 Media Roll Guide 2 pcs 7 Ribbon 1 pcs 8 Sample Media 1 pcs 9 CD Rom 1 pcs 10 Quick St...

Страница 12: ...6 Figure 1 Printer and accessories Ribbon Spindle Printer Power Adapter Media Spindle Core Adapter Media Roll Guide Ribbon Sample Media CD Rom User s Manual...

Страница 13: ...up the printer you should consider the following 1 Make sure there is adequate space around the printer for loading consumables and proper ventilation 2 Make sure the printer is close to the host so t...

Страница 14: ...atures Figure 2 1 PAUSE Button 2 FEED Button 3 CANCEL Button 4 READY Indicator 5 MEDIA Indicator 6 RIBBON Indicator 7 Media Exit Path 8 Cover Handle 9 Bottom Case 10 Top Cover 11 Left Side Cover 3 1 2...

Страница 15: ...Printhead Bracket 3 Printhead 4 Transmissive Sensor 5 Reflective Sensor 6 TPH Release Lever 7 Media Guide 8 Ribbon Loading Knob 9 Ribbon Supply Spindle 10 Media Compartment 11 Guide Wheel 12 Platen Ro...

Страница 16: ...2 Port 5 DC IN Port 6 Ethernet Port 7 Centronics Port Note The above figure illustrates all possible interface ports on a Matisse printer but some ports may not be available for your printer Please ch...

Страница 17: ...DC IN port on the back of the printer 4 Plug the power cord into a live wall outlet Interface Connection Caution Make sure the printer is switched OFF before connecting the interface cable The interfa...

Страница 18: ...middle of the Ribbon Spindle corresponding to the symmetry symbol 3 This section is not applicable to direct thermal printing 1 Lift the top cover Figure 5 1 2 Push the TPH release lever to release th...

Страница 19: ...13 and tighten the ribbon 10 Close the Printhead Module and press down until it locks into place...

Страница 20: ...14 Figure 5 1...

Страница 21: ...15 Figure 5 2 Figure 5 3...

Страница 22: ...16 Figure 5 4...

Страница 23: ...17 Figure 5 5...

Страница 24: ...18 Figure 5 6...

Страница 25: ...to the Media Spindle from each end until snug against the media If you are placing a roll of media with a 3 ID core please slide the two Core Adapters onto the Media Spindle first Figure 6 2 3 Insert...

Страница 26: ...20 Peel off Mode The loading guide will be provided with the peeler kit Cutting Mode The loading guide will be provided with the cutter kit Figure 6 1...

Страница 27: ...21 Figure 6 2...

Страница 28: ...22 Figure 6 3 Label Media Guide Media Leader Platen Roller...

Страница 29: ...23 Figure 6 4...

Страница 30: ...lease lever to release the Printhead Module 3 Lift the Printhead Module to expose the media sensor cover Figure 7 1 4 Remove the media sensor cover and slide the media sensor to the appropriate positi...

Страница 31: ...25 Figure 7 2 Figure 7 3 Media gap 2 5mm Media sensor...

Страница 32: ...26 Figure 7 4 Figure 7 5 Media gap Media gap...

Страница 33: ...buttons PAUSE FEED and CANCEL Indicator Lamps The three lamps indicate the status of the printer please refer to Chapter 4 for error indications Solid Indicates the printer is in the normal state Bli...

Страница 34: ...urrent print job Press a second time to resume printing Self test The Printer performs a self test and prints out a configuration report Cancel Reset Cancel current batch of labels Forces the printer...

Страница 35: ...stop blinking and remain lit The printer is back to a normal state 3 The following information will be printed on the self test report Font list Hardware configuration and status DIP switch settings L...

Страница 36: ...30 its normal state The following parameters have automatically been reset Label Print darkness Speed Others Note The printed label count and printed length may not be reset...

Страница 37: ...03DPI Total 00000888 PAUSE Total XXXXXXXX MEDIA ERROR YYYY XXXXXXX In normal printing mode display only XXXXXXXX as total number of pages printed In copy printing mode display YYY XXXXXXXX YYYY number...

Страница 38: ...ement for the Matisse Standal is 0 125mm For Matisse Standal Plus is 0 085mm Positioning Offset Cutting Offset Peeling Offset Return Return to main menu Network Configuration IP Address The range of X...

Страница 39: ...33 DIP Switch at the Back Panel Note Please turn off the printer before setting the DIP switches 1 2 3 4 5 6 7 8 OFF ON...

Страница 40: ...e continuing DIP Bit Functions Remarks 1 ON Direct thermal print OFF Thermal transfer print Printing type settings Default OFF 2 ON Tear off position OFF Edge of next label Stop position setting Defau...

Страница 41: ...e the proper precautions when using this solvent Cleaning the Printhead The printhead is easily damaged due to its precision construction A printhead damaged by misuse is not covered under the terms o...

Страница 42: ...Swab dipped in anhydrous isopropyl alcohol rub the Swab along the printhead Cleaning the Platen Roller Debris or dirt accumulated on the platen roller should be cleaned after every three rolls of med...

Страница 43: ...e status of the three indicator lamps are listed bellow READY and MEDIA Lamps blink simultaneously Possible Cause Recommended Solutions Remarks Cannot detect the media gap or black line a Check the me...

Страница 44: ...or Check DIP switches for the band rate settings Memory overflow Restart the printer Perform Reset Miscellaneous Vertical blank lines Continuous vertical blank lines in printout indicate a dirty or fa...

Страница 45: ...rkness setting 2 Adjust Print Speed setting 3 Clean the printhead and platen roller 4 Make sure the correct media ribbon is loaded 5 Use only high quality Media replace if necessary Recovery After the...

Страница 46: ...ction Definition 1 2 Out TX 3 In RX 4 In CTS 5 Ground 6 Out RTS 7 In DSR 8 Out DTR 9 Connection with host Host 25S Printer 9P Host 9S Printer 9P TX 2 3 RX RX 2 2 TX RX 3 2 TX TX 3 3 RX DSR 6 8 DTR DTR...

Страница 47: ...5 GND pin 4 pin 4 pin 5 pin 6 pin 6 pin 7 pin 20 pin 8 Baud rate 9600 19200 38400 57600 Baud Rate set by DIP switches 7 8 Data format always 8 data bits 1 start bit and 1 stop bit Parity always non pa...

Страница 48: ...n Data 5 19 30 Ground 7 In Data 6 31 NC 8 In Data 7 32 Out Fault 9 In Data 8 33 36 NC 10 Out ACK 11 Out BUSY 12 Out PE Any communications port can transmit data from the host Centronics RS232 Ethernet...

Страница 49: ...Q a q 2 STX 2 B R b r 3 XOFF 3 C S c s 4 4 D T d t 5 NAK 5 E U e u 6 ACK 6 F V f v 7 BEL 7 G W g w 8 BS 8 H X h x 9 9 I Y i y A LF J Z j z B ESC K k C FF L l D CR M m E SO RS N n F SI US O _ o DEL Re...

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