Docking Station Set Up Manual 83529-9800 Rev A
Page 20
5.
Troubleshooting
The following section covers some common failure symptoms, causes and solutions. It
is important to note that there are no customer serviceable components in this product.
Problem
Cause/Solution
WiFi does not work
•
Ensure the switch on the back of the unit is set to WiFi.
•
Verify WiFi connection.
•
If using DHCP instead of a static IP address, the IP
address may have changed. Use the WiFi Discovery
utility available on the handheld.
•
Ensure the docking station is connected to power.
•
Ensure the device is properly seated in the docking
station.
•
Ensure the WiFi baud rate was configured the same as
the device dock baud rate.
Ethernet does not work
•
Ensure the switch on the back of the unit is set to
Ethernet.
•
Ensure the docking station is connected to power.
•
Ensure the device is properly seated in the docking
station.
•
Ensure the Ethernet baud rate was configured the same
as the device dock baud rate.
Data does not transfer
completely when using
WiFi
•
Lower the baud rate. High data transfer speeds can
cause data to drop.
6.
Specifications
Parameter
Specification
Unit Weight:
1 lb, 5.4 oz (0.6 kg)
Unit Dimensions:
Height: 3.125” (7.9 cm) Width: 4.525” (11.5 cm) Depth:
3.5” (8.9 cm).
Input Power:
8.4V, 1.3A
