mcr FIND WING
fire protection cut-off damper
MERCOR SA –
The company reserves the right to modify and change the document. Version: mcr FID WING 21.08.02.1
14/15
• the dampers are not affected by direct sunlight and UV radiation;
• maximum relative humidity does not exceed 80% at the temperature of + 20 ºC;
• the ambient temperature is between - 20 ºC and + 40 ºC;
• there are no vibrations.
8. MAINTENANCE AND SERVICE (REPAIRS)
Products manufactured by „MERCOR” SA should undergo periodic technical inspections and maintenance at least
every 12 months throughout their service life, i.e. in the warranty period and later. Inspections and maintenance
should be carried out by the manufacturer or by companies authorised to service „MERCOR” SA’s products.
The obligation to conduct regular inspections of fire equipment is stipulated in § 3 section 3 of the Regulation of
Minister of Internal Affairs and Administration dated 7 June 2010 on the fire protection of buildings, other structures
and areas (Dz. U. [Journal of Laws] 2010 No. 109, item 719).
The recommended operations to be carried out between the inspections are as follows:
check the condition of electrical connections, paying particular attention to mechanical damage;
Inspections of the condition of the supply voltage for the devices, which allowed the following tolerances:
24V±10% for electric actuators
24V±2% for electromagnetic release mechanism
230V ±10% for electric actuators
230V±2% for electromagnetic release mechanism
check the condition of the fire damper’s body, paying particular attention to mechanical damage;
check for causes that could possibly affect the correct operation of the fire damper.
To enable full service inspections as well as servicing, including servicing under the warranty, such as visual
inspections and repairs, the user has to ensure physical access to the product, e.g. by removing thermal
insulation/suspended ceilings and disassembling other systems if they prevent free access to the product, etc.
In the case of fire dampers installed in ducts, it is recommended to make a service duct such as the mcr KRW type,
for instance.
If devices are installed on the roof, ensure the possibility to enter the roof (ladder or lift).
For matters relating to technical inspections, maintenance and service of our products, please contact the Service
Department of „Mercor” SA at [email protected], phone 058/ 341 42 45 (extension number 170), fax 058/341
39 85, 8 am–4 pm (Mon–Fri).
9. WARRANTY TERMS AND CONDITIONS
1. “MERCOR” SA grants 12 months of warranty for the equipment quality from the date of purchase,
unless the sales contract states otherwise.
2. Submit each warranty claim to “MERCOR” SA in 7 days from the date of discovery of a warranty
eligible defect
3. Submit warranty claims by calling at: tel. +48 58 341 42 45, by fax: +48 58 341 39 85, by e-mail:
[email protected] or by traditional mail: “MERCOR” SA, ul. Grzegorza z Sanoka 2, 80-408
Gdańsk, Poland.
4. If physical defects of equipment are found during the warranty period, “MERCOR” SA warrants and
represents to remove them in shortest possible time from serving the written warranty claim with the
proof of purchase or sales contract, subject to Item 10.
5. “MERCOR” SA has the right to extend the time of repair if the defect removal is complicated or
requires purchase of custom components or spare parts.
6. The warranty liability only covers all defects arising from causes present in the equipment at the date
of sale.
7. Defects caused by improper operation or otherwise as listed in Item 10 herein, the buyer / warranty
beneficiary will be charged with the costs of their removal.
8. Condition for rectifying defects is that the applicant makes the site/localisation where devices are
installed available, in particular, ensuring: the lift in the case of devices mounted at a height above
3m, free access to the rooms where the devices were installed and necessary revisions, dismantling
thermal insulation, disassembling suspended ceilings, disassembling other installations, if they
prevent free access to the device.
