Mercedes-Benz smart Wallbox Home, Руководство по установке

Страница: 24 / 36

Error codes and solutions.
To represent different error states, the multicolor LED will flash in a specific, repeating pattern. You can
find the correlations between visual display and errors in the following list:
Display Description
Error F1: The main contactor of the Wallbox does not open.
The LED flashes red once and then
green four times.
Solution: The Wallbox will switch off the RCCB inside the Wallbox 20 seconds after detecting the error.
Switch the power supply back on via the RCCB inside the Wallbox (see „Checking the internal RCCB.“ on
page 23).
If this error repeats or persists, an internal malfunction has occurred and the Wallbox must be replaced.
Take the Wallbox out of operation (see „Taking the product out of and back into operation.“ on page 23)
and contact your local smart technical support.
Display Description
Error F2: The Wallbox has detected an internal malfunction.
The LED flashes red once, green three
times and then blue once.
Solution: Switch the power supply off and then back on again. If this error repeats or persists, an inter-
nal malfunction has occurred and the Wallbox must be replaced. Take the Wallbox out of operation (see
„Taking the product out of and back into operation.“ on page 23) and contact your local smart technical
support.
Display
Description
Error F3: The internal DC fault current module has detected a
DC fault current.
The LED flashes red once and then
alternates twice between green and
blue.
Solution: If the error occurs for the first time, the charging procedure is interrupted for 30 seconds and
then restarted automatically. If the error occurs again immediately, the charging procedure is terminated
permanently: a new charging procedure is only possible after disconnecting the vehicle from the Wallbox.
If the error repeats, it is possible that an electrical fault has occurred in the charging system of the ve-
hicle or that the Wallbox must be checked. Do not charge the vehicle and immediately contact your local
smart technical support. In addition, always consider the notices provided in the operating manual of the
vehicle.