Memotec NetPerformer SDM-9120 Series, Руководство по установке оборудования

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Memotec Inc. A-3
Memotec Standard Warranty Policy
This standard warranty policy sets out the sole obligation and liability of Memotec and the
customer’s exclusive remedies for claims based on defects in or failure of any product
sold (including software) by Memotec. This standard warranty policy replaces all other
warranties, expressed or implied with respect to Products sold or services rendered by
Memotec Inc. No representative is authorized to assume for Memotec any other liability in
connection with the sale of the Product.
IN NO EVENT SHALL MEMOTEC BE LIABLE, WHETHER IN CONTRACT OR IN TORT
OR ON ANY OTHER BASIS, FOR ANY DAMAGES SUSTAINED BY THE
DISTRIBUTOR/ BUSINESS PARTNER OR ANY OTHER PERSON (a “Customer”)
ARISING FROM OR RELATED TO LOSS OF USE, FAILURE OR INTERRUPTION IN
OPERATION OF ANY PRODUCTS, OR DELAY IN MAINTENANCE OR FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES OR LIABILITIES,
OR FOR LOSS OF REVENUE, LOSS OF BUSINESS OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION WITH THE SALE, LEASE, MAINTENANCE,
USE PERFORMANCE OR FAILURE OF A PRODUCT.
Hardware Warranty
Memotec warrants that each new Product sold by Memotec will be free from defective
material and workmanship. Memotec agrees to remedy in accordance with terms
specified below any such defect which is disclosed under conditions of normal installation,
use and service. To exercise the warranty, the Customer must deliver the product intact for
examination, with all transportation charges prepaid, to the facility designated by
Memotec. Burden for all shipping costs back to Memotec are the responsibility of the
Customer.
Returns for repair will NOT be accepted without prior authorization from Memotec. When a
return is authorized, a Return Authorization number (RA number) is assigned. The RA
number must be written on the outside of each returning package. An RA number may be
obtained by sending an e-mail (including a description of the problem) to
memotecrepair@memotec.com or a fax at: +1-514-738-4436.
The specific terms of the warranty are as follows:
1.
The Standard Warranty Period commences on the date the title of property of the
Product is transferred to the customer, which is equal to the delivery date of the
Product as per the Incoterms 2010 applicable definition, as specified in the Purchase
Order.
2.
The warranty applies to the Customer, provided however, that when a Distributor/
Business Partner resells any Products, pursuant to its rights hereunder, the said
warranty shall apply to any end-users which purchase such Products from Distributor/
Business Partner.
3.
Memotec will be responsible for both material and labor required to effect all repairs
under terms of the warranty for the Standard Warranty Period (see section below for
Standard Warranty Period for specific Memotec product lines), providing the Product
is returned to Memotec as specified above.