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18.6. Clear CMOS (optional)

PLEASE NOTE!

If, contrary to expectations, you have changed settings that result in the PC becoming unstable, you can delete the 
CMOS memory using the Clear CMOS button and restore UEFI to its factory settings.

19.  FAQ – Frequently asked questions

Do I need to install the discs supplied?

 

− No All programs are preinstalled. The discs are provided as backup copies only.

Where can I find the necessary drivers for my PC? 

 

− The drivers can be found in the second hard drive partition in the 

Drivers and Tools folders.

What is Windows activation?

 

− You will find a relevant section in these operating instructions containing detailed information on this topic.

How do I activate Windows?

 

− Windows is activated automatically as soon as an Internet connection is established.

How do I activate Windows without an Internet connection?

 

− Windows can also be activated over the telephone. Follow the instructions in the 

Windows Activation

 section to acti-

vate Windows by telephone.

When is restoring factory settings recommended?

 

− This method should only be selected as a last resort. Read about the alternatives in the 

System Recovery

 section. 

How do I perform a data backup?

 

− Perform a backup or backup synchronisation of selected data onto external media to familiarise yourself with the tech-

nology. A backup is of no use if you are unable to recover the data or if the medium is faulty or is no longer available.

Why do I need to reinstall my USB device even though I have already done it?

 

− If the device is not operated on the same USB port as the one it was installed in, it automatically receives a new identifi-

er. The operating system then treats it like a new device and tries to reinstall it. 

 

− Use the installed driver or connect the device to the port on which it was originally installed.

20. Customer service 

20.1. First aid  in the case of hardware problems  

Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. We have inclu-
ded a brief troubleshooting guide below which may help to solve any problems. 
If these tips don’t do the trick, then we’ll be more than pleased to help you out. Just give us a call!

20.2. Find the cause

Start by carefully checking all the cable connections. If the indicator lamps are not on, ensure that the PC and all peripheral 
devices are connected to the power supply.
• 

Check the plug, power cable and all switches in the socket circuit.

• 

Turn off the PC and check all cable connections. If the PC is connected to peripheral devices, check all cable connections. 
Do not swap around the cables for the various devices, even if they look alike. The polarity of the various cables may be dif-
ferent. Once you have ensured that the device is powered and all connections are intact, then switch the PC back on.

20.3. Faults and possible causes

The screen is black.

 

Check that the PC has not gone into hibernation.

Cards in the card reader are assigned a different drive letter after rebooting.

 

This can happen when the card reader updates its slot during system start up. New IDs may then be assigned which can 
lead to different drive letters for some cards.

No data can be read by the optical drive.

 

Check whether the disc has been inserted correctly.

Mouse does not work.

 

Check the cable connection.

Insufficient hard disk space.

 

Audio or video recordings require a lot of storage space (up to approx. 1.2 GB/hour) Backup any unnecessary files to CD-Rs, 
DVDs or other external media, e.g. the 

MEDIONHDDrive 2Go super speed

 hard drive.

Содержание All-in-One PC System 19.5"

Страница 1: ...Operating instructions Multimedia PC High performance PC X50 X51 High performance PC X71 High performance PC X75 All in One PC System 19 5 X PC Multimedia PC M55 M56 All in One PC System 23...

Страница 2: ...8 9 10 4 1 11 6 7 27 2 24 5 23 17 15 16 18 26 25 24 20 13 14 19 2 7 6 5 21 22 12 Multimedia PC...

Страница 3: ...Multimedia PC M55 M56 11 8 1 7 2 19 14 23 16 13 19 27 21 26 7 6 25...

Страница 4: ...High performance PC X50 X51 12 1 8 23 10 11 26 16 19 6 24 25 2 27 7 3 2 6 14 5 21 6...

Страница 5: ...High performance PC X71 23 13 15 14 22 20 21 24 6 5 7 19 2 26 16 12 18 17 25 5 7 6 27 2 1 11 8 9 10...

Страница 6: ...High performance PC X75 3 23 14 15 19 27 2 26 7 25 24 6 5 21 22 20 13 1 12 11 8 9 10 16...

Страница 7: ...All in One PC System 23 28 8 11 29 30 1 6 2 19 6 23 31 16 6 7 25 2 27 17...

Страница 8: ...All in One PC System 19 5 28 1 32 11 7 27 2 23 7 25...

Страница 9: ...X PC 3 4 1 11 4 6 2 27 25 6 7 23 16 13 21 27...

Страница 10: ...monitor connection 14 DVI I DVI D monitor connection 15 Mini HDMI connection 16 HDMI connection 17 TV aerial socket analogue DVB T 18 TV aerial socket DVB S 19 Speaker headphones 20 Clear CMOS 21 Opti...

Страница 11: ...ptional 12 5 10 Connecting audio output headphones speakers 12 5 11 Connecting PS 2 devices optional 13 5 12 Connecting IEEE 1394 FireWire devices optional 13 5 13 Connecting a network LAN 13 5 14 Aer...

Страница 12: ...19 FAQ Frequently asked questions 27 20 Customer service 27 20 1 First aid in the case of hardware problems 27 20 2 Find the cause 27 20 3 Faults and possible causes 27 20 4 Do you need more help 28 2...

Страница 13: ...elect our components with a close eye to functionality ease of use safety and reliability Thanks to our ideally balanced hardware software concept we are able to offer you a state of the art machine t...

Страница 14: ...E Please follow the guidelines in the operating instructions WARNING Warning danger of electric shock WARNING Warning danger due to excessive volume Bullet point information on operating steps and res...

Страница 15: ...Wireless LAN optional Keyboard optional Mouse optional Medion AG hereby declares that product conforms to the following European requirements R TTE Directive 1999 5 EC Ecodesign Directive 2009 125 EC...

Страница 16: ...can escape Do not insert anything into the PC through the slots and openings This could result in an electrical short circuit an electric shock or even ignite a fire which will damage your PC The slo...

Страница 17: ...contact your doctor immediately Avoid heavy impacts and vibrations Always observe the correct polarity Make sure that the plus and minus poles are correctly inserted to avoid short circuits Do not mix...

Страница 18: ...the PC wait until the device has reached ambient temperature before switching it on Large changes in temperature or fluctuations in humidity can cause moisture build up within the PC due to condensat...

Страница 19: ...lly or be tilted slightly upwards Your lower legs should kept at an angle of approxi mately 90 to your thighs Your feet should rest flat on the floor Where possible use a footrest otherwise ensure tha...

Страница 20: ...or printer cable connections Do not exchange the supplied cable for another one Use only the supplied cable as this cable has been extensively tested in our laboratory When connecting your periphery d...

Страница 21: ...mera etc into the appropriate socket PLEASE NOTE Where possible always connect your devices to the same port that they were originally installed on Otherwise they will be assigned a new ID and the dri...

Страница 22: ...nitor has multiple inputs e g VGA and DVI only ever connect one data cable at a time to prevent sig nal mapping problems To prevent damage to the contacts ensure that the plug and socket fit together...

Страница 23: ...al If you wish to connect a USB mouse or USB keyboard then connection of a PS 2 mouse or keyboard is not necessary Connect the mouse cable to the green PS 2 port Connect the keyboard cable to the blue...

Страница 24: ...cable into the socket and connect it to your PC s mains cable socket Please note the following safety advice DANGER Even when the mains switch is off some components of the device are live In order to...

Страница 25: ...r the installation has been completed successfully and the startup screen appears Follow the instructions on the screen Step by step instructions will guide you through the process to be followed The...

Страница 26: ...cess Your PC is supplied with an OEM version of the Microsoft Windows operating system which supports all of the PC s perfor mance features We have configured your PC s hard drive so that you will be...

Страница 27: ...the above mentioned mobile rack may be used 9 3 Connecting an external hard drive optional Your PC has a slot which allows you to connect the MEDION HDDrive2Go super speed external hard drive quickly...

Страница 28: ...he operating system and the relevant set tings Your PC is capable of playing audio CDs DVD movies or data discs from the optical drive Once a disc has been loaded a dialogue box opens containing vario...

Страница 29: ...r LCD TV the connections DVI or HDMI must support the HDCP standard You can find this information in the operating instructions for your output device 11 The card reader optional If your PC has a card...

Страница 30: ...increase in the volume and thus cause permanent damage to your hearing Listening to a device at high volumes for an extended period via headphones earphones can damage your hearing 14 IEEE 1394 FireWi...

Страница 31: ...y built into your PC and enabled You can disable this function using the Windows device manager if required Wireless LAN enables you to establish a network connection to a corresponding remote station...

Страница 32: ...the size and for rearranging Windows 7 makes the performance of everyday tasks even simpler For example the Snaps function makes it easier than ever to compare two open windows You do not need to adju...

Страница 33: ...s 7 after first bringing the PC into operation Getting Started has been subdivided into many small groups of subjects so that the user will have the possibility of adjus ting the content optimally to...

Страница 34: ...fected in the following ways Enter a word or expression in the search field Click on Large Icons or Small Icons under Display Settings to display a list of all Control Panel elements 18 2 Windows Medi...

Страница 35: ...ibrary You will be able to start the se lected playback of an album an artist or a selected title here Play back everything You will start the playback of all the files stored in your music library by...

Страница 36: ...your PC housing When you call please inform your agent that you are running an OEM SLP version of the software 18 4 1 Product Activation on your PC In few cases it may still be required to activate Wi...

Страница 37: ...eats it like a new device and tries to reinstall it Use the installed driver or connect the device to the port on which it was originally installed 20 Customer service 20 1 First aid in the case of ha...

Страница 38: ...ices which have not yet been tes ted You can find current drivers on the Internet at the following address www medion com 20 6 Transport Please observe the following when transporting your PC In order...

Страница 39: ...directly or through scattered la ser radiation 22 Recycling and disposal If you have any questions about disposal please contact your sales agent or our service centre PACKAGING Your device has been p...

Страница 40: ...acturer Copyright is owned by the company Medion AG Am Zehnthof 77 45307 Essen Germany Subject to technical and optical changes as well as printing errors The operating manual can be reordered via the...

Страница 41: ...stallation of software 25 L Laser radiation 29 M Maintenance 28 Mouse 15 Multi card reader Memory Stick 19 Memory Stick Pro 19 MMC 19 Removing memory cards 19 SD 19 N Network LAN access point 21 What...

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