157
Problem
Possible Cause and Solution
The speakers produce a “pop” sound
whenever the power is turned ON or OFF.
This is normal and is no cause for alarm.
There is no sound when the keyboard is
played.
The master volume may be set too low. Please adjust it to the appropriate
level.
The speaker mode may be set as “Always OFF”.
The volume of individual parts may be set too low. Please adjust them to an
appropriate level.
The [Fade In/Out] switch may be turned on. Please turn it off.
All the keyboard part switches may be turned off. Please turn on at least
one part.
The playing channel may be muted. Please enter the mixer interface menu
to turn on it.
There is noise from the instrument.
Using a mobile phone in close proximity to the instrument may produce
interference. To prevent this, please use it further away from the instrument.
The sound is distorted or noisy.
Some settings related to volume may not be adjusted properly. Please
check and adjust them.
Some effects parameters may be not set to reasonable values. Please
check and make adjustments.
Some effects will produce noise when adjusted. This is normal and is no
cause for alarm.
No sound after selecting a voice in the
selection menu.
Check if the voice of the corresponding part is selected and the part switch
is turned on.
Different keys have similar pitch or sound
when some Voices are selected.
This is normal and is no cause for alarm.
No sound after pressing [START/STOP] to
start Style playback.
A piano style may be selected. Pressing [START/STOP] will play a percus-
sion channel first, but piano style doesn’t have a percussion channel.
No response after pressing “Cancel” chord
in the chord area.
Check whether the current chord playing mode has been set to “multi-fin-
gered”. Cancel and Cancel 2 can only be triggered in this mode.
The Vocal Harmony sounds out of tone or
distorted.
When the song is playing, it may be because the microphone is too close
to the speaker or other sounds nearby are being input into the microphone.
Please try to adjust.
The sustain pedal is connected but there is
no sustain effect when the pedal is used.
Try to turn the instrument off and turn on it again wihile stepping the sustain
pedal. It is recommended to use the official standard pedal.
Troubleshooting
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