Opera 240 System Manual
DM 1030
Page 68
Logging Transfer Calls
Two call logging records are generated when an incoming call is answered by
an extension and then transferred to another extension on the system. The
“Call Type” (field 7) is updated to ‘
T
’ on the transferred call to indicate that it is
a ‘Transfer’ type of call. The “Call ID” (field 1) remains the same for both
records.
Example of a call record for an incoming call that was answered by Joe Bloggs and
transferred to Jane Doe.
4
, 12/08/04, 17:16:02, Line 02, 627 , Joe Bloggs,
I
,
Y
,
, 00:00:20, 00:03, 8160058, …………………….
4
, 12/08/04, 17:16:22, Line 02, 628 , Jane Doe ,
T
,
Y
,
, 00:00:39, 00:05, 8160058, …………………….
1 2 3 4 5 6 7 8 9 10 11 12
Logging Externally Forwarded Calls
If a user has externally forwarded his/her extension, there will be
2 separate
Call
records (i.e. there are 2 separate Call IDs) for an incoming call that is externally
forwarded. In both of these records the Extension Number, Extension Name & the
Calling Number of the forwarding extension are stored.
Logging Auto-attendant Calls
If an incoming call is answered by the Auto-attendant then field 9 is updated to “
A
”. If
the call is then answered by an extension, there is a separate Call Logging record
(with the same Call ID) created for the answering extension as if the call had been
transferred to the user
Example of a call record for an incoming call that is answered by the Auto-attendant
and subsequently answered by an extension
.
5
, 12/08/04, 18:26:02, Line 04, 600 , Reception ,
I
,
Y
,
A
, 00:00:10, 00:05, 0871738729, …………….
5
, 12/08/04, 18:26:12, Line 04, 627 , Joe Bloggs ,
I
,
Y
,
, 00:00:25, 00:03, 0871738729, ……………..
1 2 3 4 5 6 7 8 9 10 11 12 ………………………
Logging Time From Network Calls
The Opera system can be programmed to automatically make a call on power-up in
order to extract the time provided by the ISDN network. This call will immediately be
cleared down as soon as the connection is established and the time information has
