SINOPE
USER MANUAL
p.41
12. WARRANTY RULES
MBM srl guarantees that its bicycles are free from any manufacturing defect or invoice. This guarantee covers the repair
or replacement of any part recognized as defective, subject to the following conditions.
TERMS AND CONDITIONS
• Warranty period: the pedal-assisted bicycle is guaranteed for 24 months on mechanical and electrical parts, except for
batteries and all components subject to wear. The batteries are covered by a conditional warranty for 24 months and lim-
ited to proper use of the same:
- first 6 months 100% coverage;
- from the 7th to the 12th month 50% coverage;
- from the 13th to the 24th month coverage of 25%;
If the battery has been left to discharge below the allowed, the manufacturer is not responsible for any damage.
• In order to make this warranty operational, you must fill out the online form which is accessed by QR CODE or by binding
directly to the site warranty.mbmbike.it no later than 15 days from the date of purchase of the bicycle. You will need the
serial number and the photograph of the proof of purchase of the authorized retailer. The serial number is printed on the
plate applied on the straight tube of the bicycle at the bottom bracket.
• Claims must be made through an official retailer by presenting the original tax document (receipt or invoice) and printing
of the confirmation of activation of the warranty that you will receive gradually e-mail after filling out the online form.
• The warranty provides for the free replacement of any defective or prematurely worn part provided that all the require-
ments have been complied with and the improper use of the bicycle is not found. The manufacturer's obligations are lim-
ited to the replacement of defective parts.
• Finally, our Technical Department will decide whether or not the defective part or bicycle falls within the conditions of
this warranty.
• This warranty does not cover in any way the replacement of worn parts from normal use of the bicycle.
• This warranty does not apply in any case to breakdowns or damage caused by improper use of the bicycle, use of the
bicycle for sports competitions, from the application of non-original accessories, or from improper interventions of main-
tenanceone.
A C T I V E H E R E
W A R R A N T Y
QR CODE
FIG. 17
