LA RUE
USER MANUAL
p.32
12. WARRANTY RULES
MBM S.r.l. Unipersonale guarantees that its bicycles are free from any manufacturing or workmanship defects.
This warranty covers the repair or replacement of any part recognized to be defective, subject to the following conditions:
TERMS AND CONDITIONS
• Warranty period: the pedal-assisted bicycle is guaranteed for 24 months on the mechanical and electrical parts, except for the
batte- rie and all components subject to wear. The batteries are covered by a conditional warranty for 24 months and limited to
proper use of the same:
- first 6 months 100% coverage;
- from the 7th to the 12th month 50% coverage;
- from the 13th to the 24th month coverage of 25%;
If the battery has been left to discharge below the allowed, the manufacturer is not responsible for any damage;
• In order to make this warranty effective, you must fill out the online form which is accessed via QR CODE or connect directly to
the site warranty.mbmbike.it by and no later than 15 days from the date of purchase of the bicycle. You will need the serial num-
ber and the photograph of the proof of purchase of the authorized retailer. In serial number it is printed on the label placed in the
battery slide and on the battery itself. (Figure 22)
• Claims must be made through an official retailer by presenting the original tax document (receipt or invoice) and printing of the
confirmation of activation of the warranty that you will receive gradually e-mail after filling out the online form.
• The warranty provides for the free replacement of any defective or prematurely worn part provided that all the pre-writings
have been respected and the improper use of the bicycle. The manufacturer’s obligations are limited to the replacement of de-
fective parts.
• Finally, our Technical Department will decide whether or not the defective part or bicycle falls within the conditions of this war-
ranty.
• This warranty does not cover in any way the replacement of worn parts from normal use of the bicycle.
• This warranty does not apply in any case to failures or damage caused by improper use of the bicycle, use of the bicycle for
sports competitions, the application of non-original accessories, or improper maintenance work.
A C T I V E H E R E
W A R R A N T Y
QR CODE
FIG. 22
