16
English
Troubleshooting
Problem
Possible Cause - Solution
The
Wireless LAN/Bluetooth/
3.75G/HSPA
modules cannot be
detected.
The modules are off.
Check the LED indicator
and/or function key indicator to see if the
WLAN/Bluetooth/3.75G/HSPA module is on or off (see
Table 1 on page 6
and
Table 2 on
page 9
). If the LED indicator is off, then press the
Fn + F11 (WLAN)
,
Fn + F12 (Bluetooth)
or
Fn +
(3.75G/HSPA)
in order to enable the modules (see
Table 2 on page 9
).
The
Bluetooth
module is
off
after
resuming from Sleep.
The Bluetooth module’s default state will be off after resuming from the Sleep power-saving
state
. Use the key combination (
Fn + F12
) to power on the Bluetooth module after the
computer resumes from Sleep.
The captured video files from the
PC
Camera
are taking up too much disk
space.
Note that capturing high resolution video files requires a substantial amount of disk space for
each file.
Note that the
Windows
system requires a minimum of
15GB
of free space on the
C: drive
system partition. It is recommended that you save the capture video file to a location other
than the
C:drive
, limit the file size of the captured video or reduce video resolution (
Options
>
Video Capture Pin...
>
Output Size
).
The computer is off (or in Sleep
Mode) but powered by the AC/DC
adapter plugged in to a working
outlet or powered by the battery with
a capacity level above 20%.
I have
plugged a device into the powered
USB port
in order to charge it, but
the device is not charging
.
The port is not powered on
. Toggle power to the port using the
Fn + power button
combination.
This function may not work with certain external USB compliant devices (check your device’s
documentation). If this is the case,
power the computer on and connect the external USB
device in order to charge it
.
I previously
turned off the WLAN
module
using the
Fn + F11
key
combination (or
Windows Mobilty
Center
button), but upon returning to
the machine the LED indicator shows
the WLAN module is ON
.
The computer entered a power saving state with the WLAN Switch in the ON position, and
upon resuming from the power saving state the WLAN module turned ON.
The position of the
WLAN switch governs the power status of the WLAN module at startup, and upon resuming
from a power saving state. This is the case even if you have previously turned the module off
using the
Fn + F11
key combination or
Windows Mobilty Center
button prior to the computer
entering a power saving state.
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