Matrox QID Series – User Guide
25
Problem
In multi-display mode, displays aren’t numbered consecutively
1
Cause
If you have more than one graphics card in your computer, the
display numbering may not be consecutive for the displays of a
multiple-display card. Display numbering depends on the types
of expansion slots used in your computer (AGP and PCI) and the BIOS settings of your
computer.
1
Solution
Windows 2000/XP –
Move the displays in Windows.
1
Right-click your Windows desktop background, then click
Properties
"
Settings
.
2
Select a display and move it according to the physical position of the monitor it’s
associated with.
Problem
Screen image defects appear, program doesn’t run properly, or
Windows doesn’t work properly
(example: mouse pointer not drawn properly)
1
Cause
Some programs may not work properly with some acceleration.
1
Solution
Windows 2000/XP –
Disable Windows effects:
Windows 2000 –
1
Right-click your Windows desktop background, then click
Properties
"
Effects
.
2
Disable one or more features under
Visual effects
.
Windows XP –
1
Right-click your Windows desktop background, then click
Properties
"
Appearance
"
Effects
.
2
Disable one or more features.
2
Solution
If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Technical Support Web site (
www.matrox.com/graphics/support
3
Solution
Windows 2000/XP –
Disable Matrox hardware acceleration:
1
Right-click your Windows desktop background, then click
Properties
"
Settings
"
Advanced
"
Troubleshooting
(or
Troubleshoot
).
2
Move the
Hardware acceleration
slider to
None
.
Note:
If your Matrox product was provided by the manufacturer of your computer, check
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.
