18
Matrox Xenia Series – User Guide
2
Solution
Change your connection setup to use a different input source. For more information,
.
Problem
After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
Analog monitors only
– The Matrox display driver may be trying to use settings your
monitor doesn’t support. This can happen if a monitor was never selected in the software and
the display resolution was changed to one your monitor doesn’t support, or if the monitor
connected to your computer was changed without changing it in the software.
1
Solution
Make sure your monitor supports the display mode currently in use. After installing your
Matrox product, your system uses either the preferred display mode for your monitor or a
display mode of 800
×
600 at 60 Hz
.
2
Solution
If none of your displays are available, reinstall your Matrox display driver. For more
information on reinstalling your display driver, see the following solution.
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Uninstall, then reinstall Matrox software:
Windows 7/Vista/XP
–
1
If your primary display is unusable, restart your computer in VGA mode (
WARNING:
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
Note:
Before uninstalling software, make sure you have all the necessary files to reinstall
software that may still be needed. Also, make sure the display driver you reinstall supports
all
Matrox products in your computer.
Note:
Windows 7/Vista/XP
– You may need administrator rights to remove certain
software. For more information, see Windows documentation.