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16

8.5 TROUBLESHOOTING - ERROR 0x04A0

ERROR 0x04A0 (DIGITAL COMMUNICATION FAILURE)  

 LED 1

 LED 8

SYMPTOM:  

Error code 0x04A0 is displayed on the console.  

CHECK POINT

POSSIBLE ISSUE

SOLUTION

LEDs 2, 3, 4, 6, and 7 should be ON.  

If they are OFF, the LCB is damaged.  

Replace the LCB. 

If LED1 is OFF.  

No AC power cord plugged in. 

Normal for an non-powered unit. 

If LED 8 is OFF.  

Bad communication between UCB and LCB. 

Reconnect the console cable at the LCB and 

UCB and check for kinks.  

SOLUTION IF LEDS ARE NORMAL:

1)  If the LEDs are lit normally, replace the UCB and console cable.  

2)  if the issue is still present after the UCB and console cable are replaced, replace the LCB.  

CHAPTER 8: TROUBLESHOOTING

Содержание S3X-02

Страница 1: ...S 3 X 0 2 S T E P P E R S E R V I C E M A N U A L...

Страница 2: ...s Target Heart Rate 10 4 6 Workout Setup Steps Constant Watts 10 CHAPTER 5 MANAGER MODE 5 1 Manager Mode 11 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode 12 CHAPTER 7 SERVICE MODE 7 1 Service Mode 1...

Страница 3: ...enter Axle Set Replacement 36 9 16 Drive Belt Replacement 37 9 17 Drive Axle Set Replacement 39 9 18 Pedal Replacement 41 9 19 Pedal Belt Replacement 42 9 20 Pedal Arm Replacement 43 9 21 Battery Repl...

Страница 4: ...ATION A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor CHAPTER 1...

Страница 5: ...used for its intended purpose described in this manual Do not use attachments that have not been recommended by Matrix Never drop or insert objects into any opening Keep hands away from moving parts...

Страница 6: ...continues to function with a low battery however user and program information is lost once the user stops The Matrix 3x Series Stepper is designed to be self powered but a minimum of usage must be mai...

Страница 7: ...ust and dirt 3 1 RECOMMENDED CLEANING TIPS 3 2 CHECK FOR DAMAGED PARTS DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness System...

Страница 8: ...com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Clean the stepper before and after each use i...

Страница 9: ...ch program setting UP DOWN LEVEL Easy information and level selection UP DOWN TIME Easy information and time adjustment STOP Ends workout and shows workout summary data COOL DOWN Puts the Stepper into...

Страница 10: ...ttings at regular intervals 1 Start pedaling press the workout button of choice 2 Select Time by using the UP or DOWN LEVEL keys and press ENTER 3 Select Weight by using the UP or DOWN LEVEL keys and...

Страница 11: ...s and press ENTER 5 Select Weight by using the UP or DOWN LEVEL keys and press ENTER 6 The display will read 3 2 1 Begin and the program will start Heart Rate Protocols Heart rate is within 10 BPM bea...

Страница 12: ...etting Workout time when GO is pressed or when no time is selected during program set up Default Age 30 10 100 Starting age when GO is pressed or when no age is selected during program set up Default...

Страница 13: ...is the version If the version is A just leave this blank Second Layer YY MM nnnnn YY is the year 11 12 MM is the month e g 08 09 10 nnnnn is the actual serial number Use the UP DOWN LEVEL keys to navi...

Страница 14: ...9 Kilometer 0 160898 Time 0 999999 Manually sets the Accumulated Distance and Time Service 4 CSafe RF Test Press the ENTER key to test CSAFE Press the ENTER key again to test the RF Service 5 Error Lo...

Страница 15: ...12 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Страница 16: ...al Communication Failure LCB has no return message for the UCB for 3 seconds Check the console cable connections at the UCB and LCB Replace the UCB or LCB as needed 0x0201 A Low voltage on the battery...

Страница 17: ...ration LED 7 Status 2 Resistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG NORMAL LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Gener...

Страница 18: ...non powered unit If LED 5 is OFF Generator has no RPM output Normal for a powered unit If non powered and issue is still present replace the generator If LED 8 is OFF Bad communication between UCB an...

Страница 19: ...B is damaged Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an non powered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and...

Страница 20: ...o Service Mode 5 and press ENTER c Test the affected keypad If the keypad works in the keypad test it may not be a functioning key in the program used for testing it 2 Check the connections of the key...

Страница 21: ...4 The HR grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Re center the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the ch...

Страница 22: ...ould look similar to Figure B If your equipment looks different contact Matrix or the manufacturer of your TV equipment if known 3 Verify how your TV is mounted compare your machine to Figure C which...

Страница 23: ...p 1 does clear your picture check the internal cables and fittings inside your machine Make sure you have no damage kinks cuts etc and no stray wires or poor fittings on the ends of the cables anywher...

Страница 24: ...at the console Figure C 3 After you have verified all connections are secure and a problem still exists verify power at the outlet Figure D If the outlet is not outputting 120 Volts check fitness room...

Страница 25: ...re at the TV Figure B and the console Figure C 4 If the TV does not power on with the TV keypad attempt to power on the TV using the small handheld remote that came with the TV Figure D Used for chang...

Страница 26: ...t Figure A 3 Disconnect the console cable and other wiring and remove the console Figure B 4 Connect the wire connections to the new console 5 Carefully push the wires into the console and mast until...

Страница 27: ...o the console mast being careful to support the handlebar Figure A 3 Carefully pull the wires from the console mast until the connectors are free and remove the defective handlebar Figure B 4 Reverse...

Страница 28: ...the 3 screws are removed the HR grip can be split into 2 pieces Figure B 3 Disconnect the keypad overlay wire connector and ribbon cable Figure C and the HR plate wiring and remove the old HR grip 4...

Страница 29: ...REPLACEMENT 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder FIGURE A FIGURE B CHAPTER 9 PART...

Страница 30: ...Remove the 2 screws holding on the back cover of the console and remove it Figure A 3 Remove the 4 screws holding the front of the console to the back and split the 2 halves Figure B 3 Unplug the faul...

Страница 31: ...console faceplate Once it is in place press down on the keypad so that the adhesive on the keypad bonds to the console Figure I 9 Peel the backing off of the new overlay Figure J 10 Carefully line up...

Страница 32: ...t the bottom of the console mast Figure B and remove the 4 screws holding the console mast to the frame Figure C 5 Pull the wires out the bottom of the console mast and remove the mast 6 Reverse Steps...

Страница 33: ...gure B 3 Remove the 2 screws holding the bottom of the defective upper stationary handlebar to the lower stationary handlebar Figure C 4 This will allow you to remove the upper stationary handlebar Fi...

Страница 34: ...handlebar as outlined in Section 9 7 2 Remove the 2 screws holding the lower stationary handlebar to the rear stabilizer Figure A 3 This will allow you to remove the lower stationary handlebar from t...

Страница 35: ...ve the 4 screws holding the rear stabilizer cover to the frame Figure A 2 Pull the rear stabilizer cover upward and off the unit Figure B 3 Reverse Steps 1 2 to install a new rear stabilizer cover FIG...

Страница 36: ...e rear stabilizer cover as outlined in Section 9 9 4 Remove the 4 screws holding the rear stabilizer to the frame and remove the stabilizer Figure A 5 Reverse Steps 1 4 to install a new rear stabilize...

Страница 37: ...ws holding the right side shroud to the frame Figure A 2 Remove the 10 screws holding the left side shroud to the frame Figure B 3 Figure C shows the stepper with both shrouds removed FIGURE A FIGURE...

Страница 38: ...he frame and remove the lower board 4 Reverse Steps 1 3 to install a new lower board Figure B shows the connections at the board 5 Test the stepper for function as outlined in Section 9 22 FIGURE A FI...

Страница 39: ...the generator pulley Figure C 5 Loosen the 2 eye bolts holding the center axle to the frame Figure D 6 Lift up on the center axle and walk the belt off of the drive pulley Figure E 7 This will allow...

Страница 40: ...m the tension eye bolt has been removed the generator belt can be walked off the generator pulley Figure C 5 Disconnect the generator wire harness Figure D and remove the generator 6 Reverse Steps 1 5...

Страница 41: ...elt can be walked off the generator pulley Figure C 5 Loosen the 2 eye bolts holding the center axle to the frame Figure D 6 Lift up on the center axle and walk the belt off of the drive pulley Figure...

Страница 42: ...ut from the tension eye bolt Figure B 4 Once the nut from the tension eye bolt has been loosened the generator belt can be walked off the generator pulley Figure C 5 Loosen the 2 eye bolts holding the...

Страница 43: ...from around it Figures F 8 Disconnect the 2 pedal belt springs from the around the drive axle set Figure G 9 Remove the 2 screws on each side holding the drive axle set to the frame Figure H 10 This...

Страница 44: ...frame Figure A 3 Loosen the nut from the tension eye bolt Figure B 4 Once the nut from the tension eye bolt has been loosened the generator belt can be walked off the generator pulley Figure C 5 Loos...

Страница 45: ...from around it Figure F 8 Disconnect the 2 pedal belt springs from the around the drive axle set Figure G 9 Remove the 2 screws on each side holding the drive axle set to the frame Figure H 10 This w...

Страница 46: ...ned in Section 9 11 2 Remove the 4 screws under the pedal frame going up into the plastic Figures A B 3 This will allow you to remove the pedal Figure C 4 Reverse Steps 1 3 to install a new pedal FIGU...

Страница 47: ...om the pedal frame Figure B 4 Disconnect the pedal belt spring from the drive axle set and remove the pedal belt Figure C 5 Reverse Steps 1 4 to install a new pedal belt NOTE When reinstalling a new p...

Страница 48: ...screws on the pedal re tension bracket Figure A 4 This will allow you to remove the belt from the pedal frame Figure B 5 Remove the snap ring holding the pedal arm to the frame Figure C 6 Remove the...

Страница 49: ...the 2 wires going to the battery Figure A 3 Remove the 2 wing nuts holding the battery to the frame Figure B and remove the battery 4 Reverse Steps 1 3 to install a new battery 5 Test the stepper for...

Страница 50: ...he UP or DOWN LEVEL key and press ENTER to save f Press and hold the STOP key for 3 5 seconds to return to normal function 2 Without hitting start or entering any program modes step on the pedals and...

Страница 51: ...Manager Mode English German French Italian Spanish Dutch Portuguese Japanese Swedish Finnish Virtual Active Ready No Asset Management Ready No TECHNICAL DATA Resistance Technology JID Brushless Gener...

Страница 52: ...LOCK WASHER WHITE 2 Z34 SOCKET HEAD SCREW M8 X 25L GREEN 4 Z02 LOCK WASHER BLACK 4 Z07 BUTTON HEAD SCREW M8 X 40L BLACK 2 Z02 LOCK WASHER YELLOW 2 Z10 BUTTON HEAD SCREW M8 X 16L YELLOW 2 Z03 SCREW SE...

Страница 53: ...50 10 3 ASSEMBLY INSTRUCTIONS STEP 1 STEP 2 AFTER THESE ASSEMBLY STEPS ARE COMPLETE BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED IN SECTION 9 22 CHAPTER 10 STEPPER SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 54: ...51 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 3 CHAPTER 10 STEPPER SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 55: ...52 STEP 4 10 3 ASSEMBLY INSTRUCTIONS CONTINUED CHAPTER 10 STEPPER SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 56: ...53 FINAL ASSEMBLY 10 3 ASSEMBLY INSTRUCTIONS CONTINUED CHAPTER 10 STEPPER SPECIFICATIONS AND ASSEMBLY GUIDE...

Страница 57: ...ndicates that your stepper needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right level...

Страница 58: ...ord 2 Remove the console from the stepper 3 Remove the 2 screws holding the small silver back cover to the console and remove the back cover Figures A B 4 Remove the 4 screws holding the rear half of...

Страница 59: ...igure H 8 Install the new lower keypad plastic to the frame using the 5 screws removed in Step 5 9 Plug the head phone jack wire and entertainment keypad ribbon cable into the UCB Figures I J 10 Plug...

Страница 60: ...l the bracket to the console using 4 screws Figure O 15 Install the console back onto the console mast and secure it with 5 screws Figure P NOTE Make sure to tuck all the wiring into the console or ma...

Страница 61: ...sh the top end of the back cover beneath the TV lower plastic cover and route the wiring through the hole in the back cover Figure U Once you have the top of the back cover in position push the lower...

Страница 62: ...drive into the USB port on the console Figure B 7 Follow the sequence below to get to the software wanted Press TOGGLE DISPLAY 1 TOGGLE DISPLAY 3 TOGGLE DISPLAY 2 RANDOM in sequence Figure C 8 Wait u...

Страница 63: ...60 NOTES...

Страница 64: ...61 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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